Diamond Hampton
Katy,TX
Summary
High performing Claims Representative Associate with a passion for Customer Service. One and a half years of experience impacting positive organizational outcomes through data entry, time management and accuracy. Confident in the ability to collaborate with cross-functional teams to solve complex, high stake problems. Committed to continuous improvement and contributing to team success.
Overview
6
6
years of professional experience
Work History
Teacher
Stepping Stones Early Lear Academy
2022.03 - 2023.10
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Supported student physical, mental, and social development using classroom games and activities.
Claims Representative Associate
United Health Group
2020.12 - 2022.02
- Worked productively in fast-moving work environment to process large volumes of claims. Managed over 50 claims per day.
- Collaborated with internal departments and external vendors to achieve fast resolution of claims.
Office Assistant
Kendra L. Hardnett Insurance Agency
2017.12 - 2018.06
- Completed clerical tasks such as filing, copying, and distributing mail
- Maintained and updated office records, both digital and physical
- Interacted with customers by phone, email, or in-person to provide information
Education
General Studies in High School Diploma -
Wood Lawn High School
Baton Rouge, LA05.2014
Skills
- CPR Certified
- Type 55-60 wpm
- Time Management
- Customer Support
- Policy understanding
- Documentation review
Additional Information
- Took accountability for completing required administrative paperwork and business administration duties
- Maintained discretion and integrity in dealing with confidential and sensitive data
- Proofed documents and organized records, reports and files
- Supported office staff and management with errands, deliveries and appointment setting.
Timeline
Teacher
Stepping Stones Early Lear Academy
2022.03 - 2023.10
Claims Representative Associate
United Health Group
2020.12 - 2022.02
Office Assistant
Kendra L. Hardnett Insurance Agency
2017.12 - 2018.06
General Studies in High School Diploma -
Wood Lawn High School
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