Diamond Hassell, RN
Cleveland,OH
Summary
Registered Nurse recognized for delivering high-quality clinical care and exceptional customer service. Outstanding communication skills fostering strong relationships with diverse stakeholders. Extraordinary organizational abilities streamline coordination of onsite personnel and operations. Committed to collaborating with multidisciplinary teams to enhance screening processes, data collection, and product management while advocating for optimal patient care and satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Endocrinology RN
Cleveland Clinic
11.2023 - Current
- Manage extensive documentation for prior authorization requests to ensure clinical guidelines and insurance requirements are met.
- Author appeal letters for complex denial of medical services to be compliant with payer guidelines
- Provide educational support to patients and healthcare team regarding utilization review criteria
- Assess patient health conditions, ensuring accurate documentation and implementation of treatments plans. Develops, evaluates, adapts, and documents education to learning needs.
- Perform telephone triage and collaborate with care coordinators to ensure smooth and effective transitions of care.
- Assists with specialized diagnostic and therapeutic procedures.
- EHR documentation via Epic, Point Click Care, and Oasis
RN Case Manager
Attentive Home Health
02.2023 - 11.2023
- Provided compassionate home-based skilled nursing care
- Utilization of assessment skills; documenting significant changes in patients’ condition via OASIS
- Educated and prepared patient care team on treatments and procedures for health maintenance
- Developed and implemented individualized care plan based on patients diagnoses, needs, and personal goals; obtained through comprehensive assessments
Lead Community Health Registered Nurse
Southern Nevada Health District
05.2021 - 02.2023
- Community nursing management for 320,000+ population of Clark County School District providing laboratory testing, crisis intervention, and medical aid treatment for early detection of diseases
- Responsible for collaborating with healthcare providers to ensure duties are completed streamlining processes that optimize productivity in achieving desired outcomes
- Delegated responsibilities to appropriate team members enhancing performance and utilization
- Developed and maintains an effective interpersonal and team collaborative environment resulting in increased staff retention
- Identified and evaluates opportunities for site improvement to elevate high-quality and cost-effective care
- Provided training to clinical project staff across functional areas to ensure audit preparation
Registered Nurse
IntelyCare Health Staffing
07.2020 - 03.2021
Registered Nurse
Kindred Hospital
08.2019 - 07.2020
LPN/RN
The Lantern at Chagrin Memory Care
04.2019 - 01.2020
LPN
Brookdale Senior Living
10.2018 - 04.2019
LPN
Gateway Health Center
10.2016 - 10.2018
Education
Bachelor of Science - Nursing
Touro University Nevada
Henderson, NV10.2022
Associate degree - Nursing
Hondros College of Nursing
Cleveland, Oh10.2018
Licensed Practical Nurse Diploma -
Hondros College of Nursing
Cleveland, OH12.2015
Skills
- Data visualization updates
- Health care advisory
- Insurance billing proficiency
- Infectious disease surveillance
- Laboratory result analysis
- Comprehensive diabetes support
- Culturally informed care
- Leadership in nursing staff
- Discharge coordination
- Patient advocacy
- Comprehensive patient support
- Electronic health records management
Certification
- Ohio/Compact Nursing Licensure
- Nevada State Nursing Licensure
Timeline
Endocrinology RN
Cleveland Clinic
11.2023 - Current
RN Case Manager
Attentive Home Health
02.2023 - 11.2023
Lead Community Health Registered Nurse
Southern Nevada Health District
05.2021 - 02.2023
Registered Nurse
IntelyCare Health Staffing
07.2020 - 03.2021
Registered Nurse
Kindred Hospital
08.2019 - 07.2020
LPN/RN
The Lantern at Chagrin Memory Care
04.2019 - 01.2020
LPN
Brookdale Senior Living
10.2018 - 04.2019
LPN
Gateway Health Center
10.2016 - 10.2018
Bachelor of Science - Nursing
Touro University Nevada
Associate degree - Nursing
Hondros College of Nursing
Licensed Practical Nurse Diploma -
Hondros College of Nursing