Diamond Haynes
Baton Rouge,LA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.
Overview
6
6
years of professional experience
Work History
Customer Service Cashier
Walmart
01.2022 - 01.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Lunch Technician
Rosenwald Elementary School
03.2021 - 12.2021
- Circulated among tables to assist young students and special needs children with opening milk containers and lunch items.
- Utilized time management skills to effectively handle multiple tables simultaneously without compromising quality of service.
- Organized students entering cafeteria into various food lines to keep groups flowing smoothly.
- Regulated dismissal of students by section and guided disposal of tray and silverware in return area.
- Collaborated with kitchen staff to ensure timely and accurate order preparation.
- Oversaw lunchroom workers and kitchen staff in preparation, delivery and cleaning duties.
Cashier
Walmart
04.2018 - 11.2020
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
Bachelor of Arts - Communication Disorders
Louisiana State University And A&M College
Baton Rouge, LA05.2027
High School Diploma -
Glen Oaks Magnet High School
Baton Rouge, LA05.2016
Skills
- Customer Complaint Resolution
- Payment Collection
- Merchandise Restocking
- Guest Services
- Friendly, Positive Attitude
- Time Management
- Problem-Solving
- Attention to Detail
- Dependable and Responsible
- Multitasking
- Calm Under Pressure
- Problem Resolution
Timeline
Customer Service Cashier
Walmart
01.2022 - 01.2024
Lunch Technician
Rosenwald Elementary School
03.2021 - 12.2021
Cashier
Walmart
04.2018 - 11.2020
Bachelor of Arts - Communication Disorders
Louisiana State University And A&M College
High School Diploma -
Glen Oaks Magnet High School