Summary
Overview
Work History
Education
Skills
Timeline
Generic

Diamond Hopkins

Chicago,IL

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level positions. Ready to help team achieve company goals. Working in retail and sales I demonstrate strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Driving sales revenue through effective problem-solving and critical thinking. Skilled in fostering team collaboration and leadership, achieving significant improvements in customer satisfaction and operational efficiency. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. As a home health care aide I am dedicated to delivering consistent and focused attention to client safety, comfort and dignity. Well-versed in direct patient care and recordkeeping.

Overview

3
3
years of professional experience

Work History

Home Health Aide

Addus Home Health Care
07.2023 - Current
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.

Sales Associate Specialist

Footlocker
08.2023 - 09.2024
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
  • Consistently maintained store cleanliness and visual appeal, ensuring an inviting atmosphere for customers.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

Office Associate

BCTGM Local Union 1
05.2022 - 08.2022
  • Interacted with customers by phone, email, or in-person to provide information.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Maintained accurate filing systems, reducing document retrieval times and enhancing overall organization.
  • Developed and maintained spreadsheets in multiple Softwares to track and chart information such as Excel and Google docs.

Cashier

Mariano's Grocery Store
05.2021 - 01.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.

Education

Associate of Science -

City Colleges of Chicago
Chicago, IL
12.2023

Skills

  • Behavioral support
  • Problem solving
  • Computer Literacy
  • Customer Service
  • Time Management
  • Critical Thinking
  • Leadership
  • Communication
  • Adaptability
  • Team Work
  • Active listening and recall
  • Creativity

Timeline

Sales Associate Specialist

Footlocker
08.2023 - 09.2024

Home Health Aide

Addus Home Health Care
07.2023 - Current

Office Associate

BCTGM Local Union 1
05.2022 - 08.2022

Cashier

Mariano's Grocery Store
05.2021 - 01.2022

Associate of Science -

City Colleges of Chicago
Diamond Hopkins