Diamond Jamison
Calumet City,IL
Summary
Skilled in leading entertainment and recreation operations with background in managing diverse teams to deliver high-quality recreational experiences. Possess strong organizational, communication, and leadership skills, ensuring smooth operation of events and activities. Demonstrated ability to innovate and implement strategies that enhance customer satisfaction and engagement. Made significant contributions to improving operational efficiency and increasing event attendance through strategic planning and execution.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Administrative Assistant
South Holland Manor
South Holland, IL
04.2024 - Current
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Ensured secure documentation handling adhering to prescribed methods
- Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
Poll Election Coordinator (SEASONAL)
City of Chicago
Chicago, IL
01.2024 - Current
- Setting up e-commerce computers.
- Setting up database info.
- Managed incoming calls from governmental personnel
- Answered calls and forwarded calls to the correct department.
- Give count of people in line or ballots, sign and check badges/credentials.
- Guided individuals to appropriate voting locations
- Empowered employees to independently resolve problems and disputes.
- Consistently refreshed procedural manuals to ensure accuracy
- Verified foreign identification and immigration documents to confirm authenticity.
Education
Certification - Business Management
Cornell University
Ithaca, NY08-2024
Professional License - Diploma/Professional License
Dudley's Beauty College
Chicago, IL01-2022
Certification - Life Coaching
Udemy
San Francisco, CA05-2018
Skills
- Meeting planning
- Bookkeeping
- Office Administration
- Document Control
- Report Writing
- Budget Management
- Examination Administration
- Document storage
- Customer Service Management
- Contract Administration
- Document Management
Certification
- Camp Counselor -YMCA, Joliet, IL
July 2005 - July 2015
- Offered caring emotional and social support to children experiencing difficult events.
- Created weekly and daily schedules, taking into account attendants ages and interests
- Fostered positive learning environment, demonstrated positive behaviors and modeled teamwork.
- Greeted and introduced new campers to staff and other campers.
- Responded swiftly to emergency situations, assessed injuries and administered first aid.
- Reserved and obtained passes from park administrators and personnel.
References
References available upon request.
Timeline
Administrative Assistant
South Holland Manor
04.2024 - Current
Poll Election Coordinator (SEASONAL)
City of Chicago
01.2024 - Current
- Camp Counselor -YMCA, Joliet, IL
July 2005 - July 2015
- Offered caring emotional and social support to children experiencing difficult events.
- Created weekly and daily schedules, taking into account attendants ages and interests
- Fostered positive learning environment, demonstrated positive behaviors and modeled teamwork.
- Greeted and introduced new campers to staff and other campers.
- Responded swiftly to emergency situations, assessed injuries and administered first aid.
- Reserved and obtained passes from park administrators and personnel.
Certification - Business Management
Cornell University
Professional License - Diploma/Professional License
Dudley's Beauty College
Certification - Life Coaching
Udemy
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