Diamond Johnson
New Orleans,LA
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Detail-focused General Accountant known for high productivity and efficient task completion. Specialize in financial reporting, tax preparation, and budget management. Excel in analytical thinking, problem-solving, and time management skills, ensuring tasks are completed accurately and on schedule. Possess strong communication and teamwork abilities, contributing to collaborative work environments.
Overview
9
9
years of professional experience
Work History
General Accountant Receivables
New Orleans Marriott
New Orleans, LA
10.2020 - Current
- Monitored cash flow activities; developed strategies to minimize costs associated with banking services.
- Diminished financial discrepancies and accurately reconciled accounts using detailed data analysis results.
- Gathered banking transactions via statements, recorded activity in Excel format and reconciled balances.
- Tracked progress against budget goals; provided variance analysis explanations as needed.
- Performed audits of operational and financial areas to check compliance.
- Wrote reports, authored papers and organized supporting documentation.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Completed day-to-day duties accurately and efficiently.
Front Desk Agent
New Orleans Marriott
New Orleans, LA
02.2020 - 10.2020
- Recorded guest comments or complaints, escalating to management for immediate resolution.
- Generated daily reports detailing occupancy levels, revenue amounts.
- Stayed current on promotions, discounts, packages, and offers available at the hotel.
- Assisted with check-in and check-out procedures for guests.
- Collaborated with colleagues to ensure smooth operations of front desk area.
- Assisted guests at check-in, providing information on various services within hotel.
- Contacted housekeeping or maintenance staff to report room or building issues.
- Answered telephones and greeted visitors to assist, answer questions and direct.
- Answered guest inquiries, recommending shopping, dining or entertainment.
- Answered phones, responded to inquiries, and took messages.
Library Assistant
New Orleans Public Library - Nora Navra Branch
New Orleans, Louisiana
05.2016 - 02.2020
- Assisted patrons in locating and checking out library materials.
- Located books and periodicals for patrons.
- Maintained accurate library records, including cataloging and inventory management.
- Maintained well-rounded knowledge of automated library systems and reference data to share with patrons and visitors.
- Returned books to circulation by placing on proper shelves.
- Operated networked and standalone PCs, photocopier, fax machine, and scanner.
- Greeted patrons upon entrance to library and offered assistance with needs or issues.
Education
High School Diploma -
John McDonogh
New Orleans, LA05-2010
Associate of Science -
Delgado Community College
New Orleans, LASkills
- Financial reporting
- Account reconciliation
- Variance analysis
- Operational auditing
- Customer relationship management
- Detailed documentation
- Problem solving
- Time management
- Accounting software proficiency
- Year-end closing
- Month-end closing
Timeline
General Accountant Receivables
New Orleans Marriott
10.2020 - Current
Front Desk Agent
New Orleans Marriott
02.2020 - 10.2020
Library Assistant
New Orleans Public Library - Nora Navra Branch
05.2016 - 02.2020
High School Diploma -
John McDonogh
Associate of Science -
Delgado Community College