Diamond Jones
Madison,USA
Summary
Business professional with robust analytical skills and proven track record in driving impactful decisions. Strong focus on team collaboration, adaptable to changing needs, and consistently delivers results. Expertise in data analysis, process improvement, and stakeholder engagement, coupled with keen ability to translate complex data into actionable insights. Reliable and goal-oriented with commitment to excellence in every project.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Donation Advocate
UF Health Shands
08.2024 - Current
- Family Advocacy: Serve as the first responder for donor referrals from partner hospitals to discuss organ, eye, and tissue donation.
- Authorization: Obtain consent for donation from families, especially those who have not previously declared their intent.
- Emotional Support: Coordinate and facilitate emotional support and grief counseling during discussions about the donation process.
- Information Dissemination: Clearly articulate complex medical and social history information to families in a sensitive and understandable manner, recognizing their potentially impaired ability to process information.
- Hours per week: 40
- $73,000/Year
Evaluation Counselor
UF Health Psychiatric Hospital
04.2022 - Current
- Performs psychosocial evaluations for all persons requesting psychiatric or substance abuse treatment.
- Responsible for coordination of services for inpatient partial hospital or outpatient treatment.
- Assures that the patient is provided the most appropriate type and level of service. Responsible for conducting all utilization management activity to assure proper payment for admission.
- Assures compliance with Florida Mental Health and Substance Abuse laws
- Hours per week: 40
- $68,000/Year
Behavioral Health Consultant
Department of Children and Families
03.2022 - 08.2022
- The Behavioral Health Consultants (BHCs) will provide clinical expertise and assist with the identification of parents with behavioral health conditions in the child welfare system, with a concentrated focus on opioid use disorders.
- Actively establish effective working relationships with CPIs (in co-located office space) to provide ongoing technical assistance and consultation related to the identification of behavioral health conditions and best practices to engage and treat, to include the demonstration of engagement techniques with the family when in the field with investigative staff.
- Assist investigative staff and dependency case managers in understanding the signs and symptoms of opioid use disorders and the best practices to engage and treat, to include the use of medication assisted treatment (MAT).
- Work collaboratively with community service providers and the Managing Entity (ME) to develop contacts, facilitate referrals, and assist investigative staff with engaging clients in recommended services and improving timely access to treatment.
- Work collaboratively with the MEW and service providers to establish processes to track the referrals and entry into treatment for parents with opioid disorders
- Participate in legal, multi-disciplinary, and any other meetings that will assist the investigative staff and families.
- Hours per week: 40
- $65,000/Year
Mental Health Counselor
Madison County School Board
03.2021 - 03.2022
- Providing mental health services to kids from grades K-12
- Completing assessments
- Crisis intervention
- Providing individual and group therapy
- Hours per week: 36
- $45,000/Year
Mental Health Professional Therapist/Case Manager
Centurion
11.2020 - 03.2022
- Providing mental health case management services to patients in a correctional setting
- Consults with a multi-disciplinary team in providing comprehensive mental health care
- Completing intake and assessments
- Crisis intervention
- Treatment planning
- Providing individual and group therapy
- Hours per week: 40
- $60,000/Year
Therapist/Case Manager
Greenleaf Center
10.2019 - 11.2020
- Apply psychotherapeutic techniques and interventions in the delivery of services to individuals and families for the purpose of treating such diagnosed emotional and mental disorders.
- Conduct individual, group or family therapy as appropriate for the treatment plan of the patient.
- Conduct a psychosocial assessment and develop an initial discharge plan.
- Conduct group and/or family sessions, under supervision, as scheduled and documents as required
- Provide initial treatment planning for patient based on assessment and coordinate any additional services needed and revise as necessary.
- Maintain documentation of therapy services provided to each patient according to facility and professional standards, revising as necessary.
- Maintain a caseload as assigned.
- Participate in treatment team meetings and collaborate with other staff to facilitate services for the patient as appropriate to their treatment plan
- Hours per week: 40
- $38,000/Year
Therapist/Contractor
Community Wellness Counseling Services
11.2019 - 04.2020
- Work with individuals (children in school/home setting), groups and communities to improve mental health
- Encourage clients to discuss emotions and experiences
- Examine issues including substance abuse, aging, bullying, anger management, careers, depression, relationships, LGBTQ issues, self-image, stress, and suicide
- Help clients define goals, plan action, and gain insight
- Develop therapeutic processes
- Refer clients to psychologists and other services
- Evaluate the patient’ needs and determines if referrals to other programs or facilities are needed
- Hours per week: 32
- $35,000/Year
Supervisor, Investigations
Department of Children and Families
01.2018 - 01.2019
- Managing a team of 6 Child Protective Investigators.
- Completing the on-boarding process and packets for new employees, which include registering for pre-service training.
- Providing new employee orientation and facilitating the completion of 20 human resources related trainings including Security Awareness, Fair Labor Standards Act, Civil Rights Employment Training, HIPPA Basics, and Records Management Basics.
- Assigning new employees to their mentor and developing the mentoring schedule of progress milestones that need to be completed prior to attending pre-service training.
- Monitoring and tracking the required certification hours for individual, group, and field supervision throughout the probationary period.
- Maintaining ongoing training record to meet recertification guidelines by recommending, developing, or approving appropriate trainings.
- Reviewing and processing personnel actions such as bi-weekly time sheets and monthly travel pay ensuring accuracy of overtime pay, on call fees, and leave deductions according to policy and in compliance with state regulations.
- Conducting quarterly performance evaluations to assist with employee development as well as annual performance reviews using a 5.0 scale to determine promotional eligibility.
- Implementing professional development plans when necessary to address any deficiencies in performance.
- Facilitating monthly unit meetings to review practice updates and to discuss recruiting and retention.
- Administering and analyzing survey data in order to develop team practices related to performance and proficiency.
- Ongoing assessment of field work in order to provide feedback and guidance on information collection.
- Preparing separation and/or termination packets to be processed.
- Completing the separation process with the employee including equipment recovery, submitting and approving the final timesheet, reviewing the separation evaluation, and terminating system access.
- Initiating requests for personnel action through the department’s web portal system and tracking completion of these requests.
- Working with staff in the human resources office on behalf of employees to request Family Medical Leave Allowance (FMLA) applications and making referrals to the Employee Assistance Program (EAP).
- Worked with regional recruiter by participating in workgroups and completing surveys to determine qualities necessary to be a successful investigator in order to update the position description and revise the hiring/interviewing process.
- In addition, providing consultation and oversight over 100 new child abuse investigations each month.
- Supervising Child Death, Critical Injury, Medical Neglect, Human Trafficking, Domestic Violence, and Sexual Abuse, Crisis Intervention and Substance Abuse subject matter experts and providing guidance over these specific types of investigations.
- Reviewing every investigative case file and system data entry in its entirety prior to approving the investigation for closure.
- Generating a daily data report to manage individual employee casework and safety compliances according to FL Statute.
Education
B.S - Criminal Justice and Minor in Pre-Law
Florida A & M University
01.2005
Master of Social Work - undefined
Florida A & M University
01.2019
Skills
- Document filing
- Document review
- Analytical reasoning
- Client representation
Certification
Registered Clinical Social Work Intern, 2020, ISW15289
Timeline
Donation Advocate
UF Health Shands
08.2024 - Current
Evaluation Counselor
UF Health Psychiatric Hospital
04.2022 - Current
Behavioral Health Consultant
Department of Children and Families
03.2022 - 08.2022
Mental Health Counselor
Madison County School Board
03.2021 - 03.2022
Mental Health Professional Therapist/Case Manager
Centurion
11.2020 - 03.2022
Therapist/Contractor
Community Wellness Counseling Services
11.2019 - 04.2020
Therapist/Case Manager
Greenleaf Center
10.2019 - 11.2020
Supervisor, Investigations
Department of Children and Families
01.2018 - 01.2019
Master of Social Work - undefined
Florida A & M University
B.S - Criminal Justice and Minor in Pre-Law
Florida A & M University
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