Diamond Kelly

• Executed intricate jewelry repairs and modifications using precision tools and techniques.
• Mentored junior jewelers in best practices for craftsmanship and repair accuracy.
• Developed and implemented quality control processes to ensure high standards in finished products.
• Extensive knowledge of diamond setting, colored stone setting, ring sizing, retipping, channel repair, chain/bracelet repair, earring repair, gold soldering, silver soldering, platinum soldering, polishing/finishing, and plating.
• Trained and skilled at using sophisticated laser welder for precision work.
• Extensive knowledge of admin and system task such as: receiving procedures, collaborating and ordering from our vendors, maintaining shop supplies and stock, processing custom jewelry, coding prices and estimates, monthly inventory and stone counts, managing scrap monthly, managing hazardous waste and burn barrels.
• Attending weekly district meetings and implementing changes and directives in a constantly growing and developing industry.
• Tracking and leading associates to meet weekly shop goals such as production, turn around time, days on hand, unites per labor hour, and first time rights.
• Collaborating with our locations store and outside store sales associates to foster good relations, teach our practices, drives sales, assist in custom work, and offer customers multiple options.

• Companion Animal Leader- Head of all live animal departments.

-Main caretaker of live animals. Including small animals, fish, birds, and reptiles.

-Facilitate treatment for sick animals via off site veterinary clinic. Isolate sick animals in store and provide daily care as directed by the veterinarian.

-Provide and prepare a varied healthy diet for all animals under my care.

• Merchandising Operations Leader- Responsible for assisting the Store Leader in achieving the store's budgeted sales and profit goals

-Utilize business acumen to measure, analyze and diagnose business trends and to also utilize critical thinking skills to effectively implement business improvement plans.

-Responsible for supporting the implementation and execution of Inventory Management through training and coaching partners to include: Shrink, Cycle Counts, Receiving, and RTV/Recall.

-Responsible for supporting the implementation and execution of Merchandising Management to include Brand Standards, Pricing, Planogram Accuracy, Door to Floor, and Ad Set.

• Manager duties including: closing/opening store, directing associates and workflow, auditing my departments, handling store safe and register cash, ordering supplies and stock for animal departments, assisting customers, meeting sales expectations, assuring a positive and informed shopping experience tailored to each customers needs.
• (714) 846-7331

• Company Overview: Family owned and operated business, Authorized mobility scooter dealer and repairs
• Sales in multiple mobility scooter brands, including hardware and accessories.
• Repairs and installation on all products and hardware.
• Seeking and gaining new customers to expand the business.
• (562) 882-5801

• Ensure every customer has had a satisfactory experience that guarantees repeat business.
• Maintain personal and store sales numbers every month.
• Present fleet in a manner appealing and convenient to cliental.
• Work efficiently as a team or alone without management supervision.
• Provide a solution to customer complaints, issues, and questions.
• Knowledge of computer sales system as well as handheld scanner.
• (949) 752-7832

• Supervise and ensure team is functioning proficiently.
• Thoroughly inspect fleet inventory for damage.
• Clean and prepare fleet for customer pick-up.
• Assist customers returning vehicles.
• (855) 465-6449

• Manage inventory for medical supply company warehouse.
• Repair and clean medical equipment including: Wheelchairs, mobility scooters, O2 concentrators, walkers, rollators, electric beds, etc.
• Keep store shelves stocked, organized, and the products priced.
• (562) 595-1153