Diamond Kincade
Fort Worth,Texas
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
1
1
Certification
Work History
Registered Nurse
MHMR Jail Diversion Facility
- Monitor and evaluate patients, implement care plans, provide treatments, and keep track of symptoms
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Managed patients recovering from medical or surgical procedures.Provide psychological, emotional, and educational assistance to patients and their families
- Administer and chart medications, and follow all protocols and laws for their storage and administration
- Maintain accurate and up-to-date patient records
- Collaborate with other nurses and doctors to improve patient care
- Communicate with patients, family members, doctors, and other healthcare staff
- Organize, prioritize, and complete tasks within a shift
- Use critical thinking skills to improve quality of care for patients
- Acknowledge and empathize with patients' concerns
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Managed patients recovering from medical or surgical procedures.
Registered Nurse- PEC/Med Surge
John Peter Smith Hospital
- Utilized critical thinking skills to assess changes in patient conditions, recognize complications and intervene appropriately.
- Evaluated patient histories, complaints, and current symptoms.
- Managed multiple tasks while providing timely, high quality patient care.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Administered medications and treatments in accordance with physician orders and hospital policies.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Demonstrated strong communication skills to collaborate with interdisciplinary team members to ensure optimal patient outcomes.
- Responded to life-saving situations based upon nursing standards and protocols.
- Monitored vital signs as part of ongoing assessment process.
- Provided direct patient care, including assessment and evaluation of health status, development of individualized plans of care and implementation of nursing interventions.
- Kept accurate records and charts related to medications and treatments according to policies, procedures, and physician orders.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Maintained a safe environment by adhering to infection control guidelines and safety protocols.
- Educated patients about their diagnosis, medications, nutrition requirements, pain management strategies.
- Prioritized workloads based on changing clinical situations.
- Reported symptoms, condition changes and vital signs to primary care doctors, patients, and families.
- Performed accurate documentation in the electronic medical record according to established standards.
Customer Service Representative
Dhair Boutique
- Handled customer complaints and inquiries in a courteous and efficient manner.
- Trained staff on operating procedures and company services.
- Responded to customer requests for products, services, and company information.
- Demonstrated excellent communication skills, both verbal and written, to effectively interact with customers.
- Developed strong customer relationships and loyalty through effective communication.
- Maintained knowledge of company products to provide helpful suggestions and recommendations to customers.
- Greeted customers by name and displayed respectful attitude, helping develop rapport with customer base and build lasting relationships.
- Addressed customers courteously using suitable methods and problem-solving skills.
- Responded to telephone inquiries and complaints following standard operating procedures.
- Utilized problem-solving techniques to identify solutions for complex customer inquiries.
- Assisted with training and mentoring new team members.
- Processed orders, returns, and exchanges in an accurate and efficient manner.
- Adhered to company policies and procedures while providing superior service.
- Assisted customers with product selection by providing detailed information about available products and services.
Bank Teller II
Fort Worth Community Credit Union
- Provided account services to customers, recorded transactions, reconciled cash drawer, complied with bank operations and security procedures, maintained customer confidence and protected bank operations
- Handle transactions for customers, including check cashing, deposits, withdrawals, transfers, loan payments, cashier’s checks, and opening and closing of accounts
- Identify customer needs, provide information on new products and services, and direct customers to branch representatives as needed
- Educated customers on use of banking website and mobile apps.
- Reconcile cash drawers at the end of your shift, count and package coins and currency, turn in any excess or damaged currency to head teller
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Track, record, report, and store transactional information and special requests
- Provide a high level of customer service, offering answers and assistance with a smile
Education
Bachelor of Science - Nursing
University of Texas at Arlington
05.2023
Associates of Arts - undefined
TARRANT COUNTY COLLEGE DISTRICT
Fort Worth, TX06.2020
Skills
- Emergency Response
- Medication Administration
- Care Planning
- Nursing staff leadership
- Communication
- Ability to Work Under Pressure
- Leadership
- Lab result interpretation
- Data Collection
- ADL Assistance
- Diabetes management
- Patient Education
- Head-to-Toe Assessment
- Wound Dressing
- Teamwork
- Decision Making
- Self-Motivation
- Chart updating
- Health care consultation
- Medical assessment
Certification
BLS
Timeline
Associates of Arts - undefined
TARRANT COUNTY COLLEGE DISTRICT
Bachelor of Science - Nursing
University of Texas at Arlington
Registered Nurse
MHMR Jail Diversion Facility
Registered Nurse- PEC/Med Surge
John Peter Smith Hospital
Customer Service Representative
Dhair Boutique
Bank Teller II
Fort Worth Community Credit Union
Similar Profiles
Miesha ColemanMiesha Coleman
Psych LPN at MHMR of Tarrant County Jail DiversionPsych LPN at MHMR of Tarrant County Jail Diversion
Daniel BurnsDaniel Burns
Case Manager at Jail Diversion ProgramCase Manager at Jail Diversion Program
CHARISMA PARRO TAROLCHARISMA PARRO TAROL
Senior Cook at Sheriff Dept., Vista Detention Facility, San Diego Central Jail, Las Colinas Detention Facility, Central Production Center, South Bay Detention FacilitySenior Cook at Sheriff Dept., Vista Detention Facility, San Diego Central Jail, Las Colinas Detention Facility, Central Production Center, South Bay Detention Facility
Cody CriderCody Crider
Lead Offset Supervisor at Platinum PressLead Offset Supervisor at Platinum Press
Oyoo GiraldoOyoo Giraldo
Delivery Driver at Door DashDelivery Driver at Door Dash