Summary
Overview
Work History
Education
Skills
Timeline
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Diamond Lewis

New Orleans,Louisiana

Summary

Highly experienced Raising Cane's known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Experienced Raising Cane's with over 2 years of experience in industry. Excellent reputation for resolving problems and improving customer satisfaction. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Raising Cane's position. Ready to help team achieve company goals.

Overview

1
1
year of professional experience

Work History

Raising Cane's

Crew Member
12.2022 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Solved customer challenges by offering relevant products and services.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Achieved perfect attendance and on-time record.
  • Completed orders and organized product deliveries to meet customer timetables.

Smoothie King

Crew Member
11.2022 - 12.2022
  • Followed health, safety, and sanitation guidelines with proper handwashing, food storage, and sanitization.
  • Operated POS system for quick order entry and cash drawer accuracy.
  • Solved problems, finding possible causes and taking action to correct.
  • Communicated special requests and coordinated daily tasks working with teammates.
  • Prepared and served juices and blended drinks.
  • Replenished ingredients, moving from cold or frozen storage to preparation area.
  • Contacted supervisor to notify of low product stock or other concerns.
  • Cut, diced, and chopped fresh ingredients and toppings for smoothies.
  • Maintained, operated, set up, and cleaned food preparation equipment.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Filled out daily shift log to record amount of food prepared, used and leftover.

Popeye's

Crew Member
10.2022 - 11.2022
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed and maintained courteous and effective working relationships.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Served customers and followed outlined steps of service.
  • Identified issues, analyzed information and provided solutions to problems.
  • Resolved problems, improved operations and provided exceptional service.
  • Improved operations through consistent hard work and dedication.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Participated in team-building activities to enhance working relationships.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Used coordination and planning skills to achieve results according to schedule.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Domino's

Crew Member
01.2022 - 08.2022
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Fostered positive working relationships with regular customers.

Mcdonald's

Crew Member
03.2021 - 08.2021
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Listened attentively to customer complaints or requests and resolved issues without need to escalate.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Reduced customer wait times by quickly operating customer window and sales register.
  • Delivered complete food orders to guests and confirmed customer satisfaction with completed order.
  • Cooked and prepared foods and monitored food production according to quality and sanitation standards.
  • Performed shift change tasks each day to keep store neat and running smoothly.
  • Cleaned counter surfaces, dining areas and food preparation areas [Timeframe] for maximum health, safety and customer satisfaction.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals and collected payments.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Became familiar with products to answer questions and make suggestions.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Prepared products following restaurant, health, and safety standards and procedures.

Education

High School Diploma -

Strehle Community Center
Avondale
05.2023

Skills

  • Membership Sales
  • Upselling Techniques
  • Sales Goal Attainment
  • Customer Service
  • Cash Handling
  • Store Opening and Closing
  • Order Processing
  • Credit and Cash Transactions

Timeline

Raising Cane's

Crew Member
12.2022 - Current

Smoothie King

Crew Member
11.2022 - 12.2022

Popeye's

Crew Member
10.2022 - 11.2022

Domino's

Crew Member
01.2022 - 08.2022

Mcdonald's

Crew Member
03.2021 - 08.2021

High School Diploma -

Strehle Community Center

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Diamond Lewis