Diamond Maldonado
Brooklyn,NY
Summary
Sympathtic personal care aide with several years of experience supporting patients with activities of daily living. Professional and clear communicator when instructing and assisting patients as well as when reporting information to healthcare team and supervisors.
Compassionate Home Attendant known for productivity and efficiency in task completion. Specialize in personal care assistance, household management, and client safety protocols. Excel in communication, empathy, and patience, ensuring comfort and trust with clients while maintaining professionalism and respect for privacy.
Energetic professional in the fast-paced hospitality sector, known for high productivity and efficient task completion. Skilled in customer service, food safety practices, and cash handling, ensuring smooth operations during peak hours. Excel at teamwork, communication, and adaptability, leveraging these soft skills to enhance customer satisfaction and workplace harmony.
Dedicated professional with strong background helping with customer orders, cooking and store cleanliness. Tirelessly completes demanding work in high-volume settings. Service-oriented, punctual and hardworking with excellent people skills.
Efficient Deli Clerk known for high productivity and ability to complete tasks swiftly. Possess specialized skills in customer service, food safety compliance, and inventory management. Excel at communication, teamwork, and adaptability, ensuring seamless operations and positive customer interactions in fast-paced environments.
Energetic individual with background in fast food and counter service, skilled in efficient order handling and customer satisfaction. Demonstrated ability to maintain high cleanliness standards and manage inventory effectively, ensuring smooth operation of fast-paced environments. Known for strong communication skills and capability to work well under pressure, contributing positively to team dynamics and customer experience. Improved workflow through innovative organization methods, enhancing overall service speed and quality.
Overview
10
10
years of professional experience
Work History
Home Attendant
Freedom Care
Brooklyn, NY
08.2023 - Current
- Encouraged independence among elderly clients while providing supervision when necessary.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Helped clients get in and out of beds and wheelchairs.
- Maintained accurate records of services provided including progress notes and medication logs.
- Recognized emergency situations and implemented appropriate procedures.
- Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
- Developed individualized care plans for each client based on their specific needs.
- Completed daily safety checks, reporting safety concerns to professionals.
- Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Offered support to families of patient through respite services, guidance and companionship.
- Responded promptly to emergency situations with appropriate action.
- Documented care provided and submitted notes to supervisor.
- Established safe and clean area for patient by organizing personal items and removing trash and waste.
- Observed changes in the physical or mental condition of clients and reported any concerns to appropriate personnel.
- Maintained detailed records of services performed on clients.
- Inspected personal items for wear-and-tear damage and replaced when needed.
- Educated patients and families on health care needs, conditions, and options.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Educated family members about caring for their loved ones at home.
- Assisted clients with maintaining good personal hygiene.
- Assisted patient with grooming, bathing, dressings, mobility, foot and nail care tasks.
- Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
- Followed doctor and nurse instructions for medication management and charting of vital signs.
- Developed individualized care plans tailored to each client's needs.
- Helped clients stay happy and healthy by providing mental and emotional support.
Deli Clerk
ShopRite
Brooklyn, New York
06.2015 - 03.2020
- Documented and entered special orders for event catering and party trays.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Informed customers of deli specials to increase profits.
- Followed recipes and customer requests to prepare meals.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Trained new employees on proper handling of food, safety protocols, and customer service techniques.
- Inspected labels on deli products to verify accuracy of pricing.
- Demonstrated strong communication skills when interacting with customers and coworkers.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Oversaw inventory in buffet and reported replacement needs to kitchen management.
- Stocked shelves with fresh items daily.
- Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.
- Resolved customer complaints in a timely manner while maintaining a polite demeanor.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
- Provided customers with fresh product and correct portion size to minimize shrink.
- Greeted customers in a friendly and professional manner.
- Assisted customers with selecting products from the deli case or menu board.
- Maintained cleanliness of the deli area and equipment.
- Created aesthetically pleasing food arrangements for special orders and party trays.
Education
High School Diploma -
Bushwick Leaders High School
Brooklyn, New York06-2013
Skills
- Errand running
- Dementia care
- Recreational activities
- Toileting assistance
- Compassionate caregiving
- Grooming assistance
- Laundry services
- Work station sanitation
- Supply stocking
- Problem-solving
- Food sales and promotion
- Platter and tray preparation
- Inventory oversight
- Work area maintenance
- Meat slicing expertise
- Equipment monitoring
- Loading and unloading
- Machine safety
- Sanitation and safety standards
Timeline
Home Attendant
Freedom Care
08.2023 - Current
Deli Clerk
ShopRite
06.2015 - 03.2020
High School Diploma -
Bushwick Leaders High School