Summary
Overview
Work History
Education
Skills
Timeline
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Diamond Pinkston

Summary

Detail-oriented and driven professional offering excellent communication and computer skills. Meets deadlines and works with a high level of multicultural awareness and adaptability. Reliable and friendly service-focused professional who quickly learns and can master new concepts and skills. Passionate about helping customers and creating a satisfying experience.

Overview

5
5
years of professional experience

Work History

Beverage Cart Attendant/Bartender

The Sagamore Club
11.2022 - 07.2024
  • Restocked, organized and ordered products for beverage cart to maintain optimum inventory.
  • Used communication and problem-solving skills to resolve customer concerns.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Cultivated strong relationships with members, engaging in friendly conversation and memorizing drink orders to promote loyalty.

Direct Support Professional

Advantage Residential Services
12.2021 - 12.2022
  • Assisted intellectually disabled clients to support independence and well-being.
  • Administered medication as directed by physician.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.

Lab Assistant, Internship

Indiana University Pathology Lab
01.2021 - 06.2021
  • Provides general laboratory services including specimen collection, blood component preparation, pre-analytic processing of specimens, as well as related clerical tasks.
  • Responsible for patient and specimen registration and delivery of specimens.
  • Demonstrated competence in collecting lab samples for testing.

Server/Bartender/Trainer

Hooters
08.2019 - 01.2021
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.

Front desk Sales Receptionist

Massage Envy
05.2019 - 09.2020
  • Schedule services, answer phone calls, address questions and concerns, protect client confidentiality, and maintain safe, clean, and therapeutic environment for clients in clinic
  • Promote value of total body care by educating clients on new and expanded services, sell Massage Envy Wellness Program, book clients for future services, and encourage home-care retail purchases based on service provider recommendations.
  • Confirmed appointments, communicated with clients, and updated client records.

Education

Associate of Science - Nursing

Ivy Tech Community College of Indiana
Indianapolis, IN
12-2027

Nail Technician

Tricoci University of Beauty Culture LLC
Indianapolis, IN
07.2023

High School Diploma -

Warren Central High School
Indianapolis, IN
06.2017

Skills

  • Reliability and punctuality
  • Proficient in customer service
  • Proficiency in inventory
  • Cash handling accuracy
  • Able to work in fast-paced environment
  • CPR and AED certified
  • Effective team player
  • Food and beverage experience
  • Beverage preparation
  • Problem-solving abilities
  • Attention to detail

Timeline

Beverage Cart Attendant/Bartender

The Sagamore Club
11.2022 - 07.2024

Direct Support Professional

Advantage Residential Services
12.2021 - 12.2022

Lab Assistant, Internship

Indiana University Pathology Lab
01.2021 - 06.2021

Server/Bartender/Trainer

Hooters
08.2019 - 01.2021

Front desk Sales Receptionist

Massage Envy
05.2019 - 09.2020

Associate of Science - Nursing

Ivy Tech Community College of Indiana

Nail Technician

Tricoci University of Beauty Culture LLC

High School Diploma -

Warren Central High School

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