Diamond Redwood
Des Moines,IA
Summary
Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Caregiver
Senior Helpers - Des Moines
01.2023 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Completed regular check-ins and progress reports for each client.
- Transported clients to and from medical appointments with safety and efficiency.
Loader and Unloader
Pitney Bowes
11.2022 - Current
- Picked, received and loaded orders using forklift or pallet jack and inspected and maintained warehouse machines.
- Visually inspected all pallets for deliveries to verify quality and accuracy of shipments.
- Understood and adhered to state and federal regulations controlling warehousing, loading and shipping operations.
- Collaborated with team members to maintain efficient workflow.
- Operated power jacks and forklifts to maneuver products onto load trailers and trucks.
Assistant Manager
Walmart Supercenter
04.2014 - 11.2022
- Helped customers by answering their questions and completing their requests.
- Efficiently and accurately process a large number of transactions.
- Worked with the team to improve efficiency on various projects.
- Communicated with managers from other departments to maintain transparency.
- Was in charge of onboarding new employees, which included training, mentoring, and new hire paperwork.
- I'm in charge of maintaining professional relationships with suppliers and customers.
- I'm in charge of scheduling, inventory control, and stocking.
- Created and managed employee schedules, balancing individual requests and needs with the needs of the company.
- Was in charge of training employees and supervising production staff, department heads, and shift managers.
Sales Associate
Yonkers
12.2013 - 04.2014
- Took incoming phone calls and answered them with information about products, services, store hours, policies, and promotions.
- Assisted customers in enrolling in loyalty programs and submitting paperwork.
- Helped team members master sales techniques so they could consistently exceed their goals.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Performed floor moves, merchandising, display maintenance, and housekeeping to keep sales areas well-stocked, organized, and current.
- Helped customers by locating [Type] items they needed and checking inventory for items in other locations.
Store Manager
Qdoba Mexican Grill
06.2006 - 11.2013
- Manage point-of-sale systems, focusing on accuracy and efficiency.
- Counted cash drawers and made bank deposits
Built a new store from the ground up by hiring and training a capable team. - Hired staff members who brought talent, enthusiasm, and experience to an already talented team by recruiting, interviewing, and hiring them.
- Was in charge of employee scheduling in order to guide operations and ensure adequate staffing during peak periods.
- Rotated stock to ensure that it had the best appeal and that shrinkage was kept to a minimum.
Education
No Degree -
AL RABY SCHOOL / CMTY ENVIRONMENT
Chicago, ILHigh School Diploma -
Penn Foster College
Online03.2021
Skills
- Meal Assistance
- Developing Client Trust
- Dining Room Support
- Patient Care
- Bathing and Dressing
- Ambulating Patients
- Personal Care Assistance
- Activities of Daily Living Assistance
Certification
- CNA - Certified Nurse Assistant
- ServSafe
Timeline
Caregiver
Senior Helpers - Des Moines
01.2023 - Current
Loader and Unloader
Pitney Bowes
11.2022 - Current
Assistant Manager
Walmart Supercenter
04.2014 - 11.2022
Sales Associate
Yonkers
12.2013 - 04.2014
Store Manager
Qdoba Mexican Grill
06.2006 - 11.2013
No Degree -
AL RABY SCHOOL / CMTY ENVIRONMENT
High School Diploma -
Penn Foster College