Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Work Availability
Work Preference
Quote
Software
Languages
SeniorSoftwareEngineer
Diamond Rios

Diamond Rios

New York,United States

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

10
10
years of professional experience
1
1

Project Management

Work History

Medical Office Manager

OBHS (Interfaith, Brookdale, Kingsbrook Jewish)
11.2018 - Current

• Elevates employee productivity and performance by implementing strategic delegation practices, optimizing task prioritization, and refining time management techniques, resulting in consistently high project outcomes
• Proactively addresses and resolves employee concerns and conflicts through open communication and mediation, cultivating a collaborative and supportive workplace culture that promotes high levels of job satisfaction
• Generates substantial operational cost savings through budget planning, vigilant expenditure oversight, and strategic resource allocation, directly impacting the organization’s financial efficiency and bottom line
• Leads and synchronizes multiple high-impact projects across cross-functional teams, ensuring all projects meet rigorous quality standards and are delivered within set timelines, contributing to the company’s overall success
• Manages high-value contracts exceeding $100,000 with a focus on aligning agreements with organizational objectives, ensuring full compliance with regulatory standards, and maximizing financial efficiency to support sustained growth
• Leads and mentors teams of 10–15 employees across clinical and regulatory environments, fostering a culture of accountability, innovation, and high performance, ultimately driving team achievements and departmental success
• Conducts candidate interviews and recruitment, identifying high-potential talent and implementing forward-thinking onboarding and engagement strategies, successfully reducing turnover by 15% and enhancing team cohesion
• Exhibits strategic foresight in managing complex, long-term projects, aligning departmental operations with broader organizational goals, and driving sustained operational growth and excellence

Audit Manager

NYS Department of Motor Vehicles
07.2014 - 10.2018

• Conducted in-depth assessments of financial statements and records, providing critical insights to ensure accuracy, compliance, and alignment with regulatory standards
• Led and mentored junior auditors in the preparation of comprehensive, detailed reports for executive management, clearly highlighting key findings, actionable insights, and targeted recommendations for improvement
• Facilitated the successful completion of high-quality audits by maintaining rigorous documentation standards and applying meticulous attention to detail, contributing to audit integrity and client confidence
• Served as a knowledgeable mentor and resource for junior team members, offering guidance, training, and expertise to support their professional growth and enhance their competencies within the auditing field
• Minimized errors in financial audits by applying a thorough and detail-oriented review of complex financial documents, significantly improving the accuracy and reliability of audit results

Education

No Degree - Communications

Cheyney University of Pennsylvania
Cheyney, PA
06.2011

High School Diploma -

Aquinas High School
The Bronx, NY
06.2007

Skills

  • Operational Management
  • Conflict Resolution
  • Budget Optimization
  • Cost Management
  • Project Management
  • Strategic Contract Management
  • Audit Reporting & Execution
  • Mentorship
  • Team Development
  • Cross-functional Collaboration

Accomplishments

  • Oversaw program to reduce paper waste, resulting in $ 2,500 savings per year.
  • Investigated, identified and reconciled account discrepancies totaling $50,000 in company savings.

Certification

  • Foundations of Project Management, Google
  • Certified Associate in Project Management (CAPM), Google

Timeline

Medical Office Manager

OBHS (Interfaith, Brookdale, Kingsbrook Jewish)
11.2018 - Current

Audit Manager

NYS Department of Motor Vehicles
07.2014 - 10.2018

No Degree - Communications

Cheyney University of Pennsylvania

High School Diploma -

Aquinas High School

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Work-life balanceWork from home option4-day work weekCareer advancementCompany CultureHealthcare benefits401k matchPaid time offPaid sick leaveTeam Building / Company RetreatsPersonal development programs

Quote

“Do not wait: the time will never be ‘just right’. Start where you stand, and work with whatever tools you may have at your command and better tools will be found as you go along.”
Napoleon Hill

Software

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

IOs

Android

Google Suite

Social Media Platforms

Microsoft Teams

Languages

English
Bilingual or Proficient (C2)
Spanish
Limited Working
Diamond Rios