DIAMOND ROMAN

• Verified demographics and insurance information to register patients in computer system.
• Processed patient responsibility estimate determined by insurance at pre-registration.
• Applied HIPAA privacy and security regulations while handling patient information.
• Organized and maintained records by updating and obtaining both personal and financial information from patients.
• Obtained necessary signatures for privacy laws and consent for treatment.
• Assembled registration paperwork and placed identification bands on patient.
• Applied knowledge of payer requirements and utilized on-line eligibility systems to verify patient coverage and policy limitations.
• Communicated financial obligations to patients and collected fees at time of service.

• Achieves staffing objectives by recruiting and evaluating job candidates, advising managers.

Builds applicant sources by researching and contacting community service, media, recruitment platforms, employment agencies and maintaining reports.

Arranges management interviews by coordinating schedules, arranging travel, escorting applicants to interviews, background checks.

Determines applicants qualifications by interviewing, analyzing candidates, verifying references, and comparing qualifications to job requirements.

Improves organization attractiveness by recommending new policies and practices, monitoring job offers, compensation practices and emphasizing benefits and perks.

Planned and executed recruitment events to bring in area candidates.

Communicated duties, compensation, benefits and working conditions to all potential candidates, enabling better understanding of job expectations.

Set up phone and in-person interviews by managing calendar appointments for hiring managers and other key personnel.

Scheduled interviews with qualified candidates at designated time slots with staff.

Updated and maintained recruitment and personnel files.

Generated, collected and managed new hire paperwork and forms.

Communicated duties, compensation, benefits and working conditions to potential candidates, enabling solid understanding of job expectations.

Contacted job applicants to inform of application status.

Maintained current calendar of job fairs and employment opportunities in each state.

Organized applicant drug tests and obtained results.

Brought in well-qualified, multifaced job candidates to fill open positions.

• Assisting Business owners/clients in a timely manner Answering phone calls regarding citations within the City of Chicago First level supporter for the Business Tax/Finance department Guiding clients to the correct City resources Handling inquiries about starting up a business Issuing payment plans for Ticket debt within the City of Chicago Assisting clients with Administrative Hearings/Debt Helping out the front desk receptionist with walk in clients/general inquiries.
• Documented customer correspondence in CRM to track requests, problems and solutions.

• Greeted tenants/vendors Answered important phone calls, scheduled appointments Organized mail The ability to concentrate for long periods of time Good communication skills Worked individually and as part of a team Filled records into Yardi system Prepared folders for re-certification visits Handled inquires and incoming work requests Screenings, scanned EIVs, 3rd parties, wages.
• Assisted organizational efforts by filing, entering data and answering phones.
• Strengthened traceability, developing organization systems for contracts, records, reports and agendas.