Diamond Santos
Yonkers
Summary
I am a confident professional with a creative approach to problem-solving and productivity. Committed to ensuring both coworkers and customers feel comfortable and valued. Known for a cheerful demeanor and the ability to excel under pressure. Eager to contribute positively to team environments and drive success.
Overview
4
4
years of professional experience
Work History
Party Host
Chuck E Cheese
Yonkers
08.2022 - Current
- Responsible for ensuring all safety regulations were adhered to while hosting parties.
- Created an atmosphere conducive to having fun by engaging with guests in conversation or activities.
- Addressed and resolved guest concerns promptly to ensure satisfaction.
- Ensured that all areas of the venue were kept clean throughout the duration of the party.
- Greeted guests and provided excellent customer service.
- Planned and executed children's birthday parties and special events, ensuring a fun and memorable experience for guests of all ages.
- Utilized strong communication skills to interact with children and parents, creating a welcoming environment that encouraged participation and enjoyment.
- Managed multiple parties simultaneously in a fast-paced setting, demonstrating the ability to work well under pressure and meet urgent needs efficiently.
- Coordinated with kitchen and entertainment staff to ensure smooth operations, including food service, game management, and character appearances.
- Addressed guest inquiries and concerns promptly, ensuring a high level of customer satisfaction and fostering positive relationships that encouraged repeat visits.
- Assisted in the training of new staff members, sharing best practices for event hosting and guest engagement.
Medical Laboratory Assistant
NewYork-Presbyterian
Bronxville
07.2021 - 08.2021
- Maintained clean and fully operational laboratory equipment.
- Managed the inventory of laboratory supplies and reagents.
- Cleaned and sterilized lab area, tools and equipment.
- Entered data into electronic medical records systems accurately and timely.
- Obtained serum or viral swab samples for analysis.
- Assisted in the training and orientation of new staff, promoting a culture of continuous learning and improvement.
- Followed standard precautions using personal protective equipment as required.
Education
High School Diploma -
Monroe College
Bronx, NY07-2025
Skills
- Event planning
- Customer service
- Safety compliance
- Inventory management
- Time management
- Team building
- Effective communication
- Catering
- Energy and enthusiasm
- Analytical thinking
- Decision-making
- Self motivation
- Public safety
- Customer service expertise
- Stress management
- Physical stamina
- Quick decision making
- Goal setting
- Multitasking
- Exceptional communication
- Service upselling
- Attention to detail
Timeline
Party Host
Chuck E Cheese
08.2022 - Current
Medical Laboratory Assistant
NewYork-Presbyterian
07.2021 - 08.2021
High School Diploma -
Monroe College