Diamond Scott
Charlotte,NC
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
6
6
years of professional experience
Work History
Human Resources Manager
Securitas Security Services USA
Charlotte, North Carolina
09.2024 - Current
- Managed recruitment processes to attract top talent for security positions.
- Led conflict resolution initiatives to improve workplace relations.
- Ensured compliance with labor laws and regulations in HR practices.
- Facilitated onboarding processes for new hires within the organization.
- Handled sensitive employee and company information with highest level of confidentiality and discretion.
- Processed employee claims involving performance issues and harassment.
- Facilitated communication between management and staff by conducting regular meetings to discuss concerns or suggestions.
- Resolved conflicts between different departments or personnel using sound judgment to maintain a harmonious work environment.
- Processed invoices
Human Resources Generalist
Securitas Security Services USA
Charlotte, North Carolina
01.2023 - 09.2024
- Managed all day-to-day HR and administrative activities
- Assisted with the recruitment, screening, interviewing, hiring and orientation of new employees
- Prepared necessary paperwork for personnel files
- Processed corporate affirmative action reports and other personnel reports, tracks percentages and advises appropriate management staff of any adverse impact or potential adverse impact in hiring
Home Mortgage Consultant
Wells Fargo
Charlotte, North Carolina
04.2020 - 03.2022
- Assisted clients in understanding mortgage options and processes.
- Gathered necessary documentation for mortgage applications and approvals.
- Communicated with clients to address questions regarding their mortgage needs.
- Collaborated with team members to streamline the mortgage application process.
- Maintained organized records of client interactions and application statuses.
Education
Bachelor of Arts - Psychology
Winston-Salem State University
Winston-Salem, NC06-2017
Skills
- Recruitment strategies
- Labor law compliance
- Conflict resolution
- Onboarding processes
- Performance management
- Human resources management
- Employee relations
- Data analysis
- Records management
- Grievance handling and redressal
Timeline
Human Resources Manager
Securitas Security Services USA
09.2024 - Current
Human Resources Generalist
Securitas Security Services USA
01.2023 - 09.2024
Home Mortgage Consultant
Wells Fargo
04.2020 - 03.2022
Bachelor of Arts - Psychology
Winston-Salem State University