Diamond Shemwell
Owensboro,KY
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Legal Intern
George Triplett IV Law Offices
2023.12 - 2024.07
- Reviewed legal information and proofed documentation for errors.
- Researched case law and conducted legal research using various resources.
- Attended court hearings, developing a deeper understanding of trial procedures and advocacy strategies.
- Maintained strict confidentiality with sensitive information related to client matters; preserving trust between the office and the clients.
- Assisted in preparing for trials, contributing to successful case outcomes.
- Researched statues, decisions, legal articles, and codes.
Restaurant Hostess
Olive Garden Restaurant
2017.06 - 2021.08
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
To-Go Specialist
Olive Garden Restaurant
2017.06 - 2021.08
- Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
- Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
- Collaborated with kitchen staff to ensure timely completion of all to-go orders.
- Operated cash register to accept cash, debit and credit card payments from customers.
Education
Bachelor of Arts - Psychology
Western Kentucky University
Bowling Green, KY2023-12
High School Diploma -
Owensboro Highschool
Owensboro, KY2019-05
Skills
- Legal Research
- Client Communication
- Customer Service
- Document Review
- Critical Thinking
- Research and data collection
Timeline
Legal Intern
George Triplett IV Law Offices
2023.12 - 2024.07
Restaurant Hostess
Olive Garden Restaurant
2017.06 - 2021.08
To-Go Specialist
Olive Garden Restaurant
2017.06 - 2021.08
Bachelor of Arts - Psychology
Western Kentucky University
High School Diploma -
Owensboro Highschool
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