Summary
Overview
Work History
Education
Skills
Timeline
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Diamond Shemwell

Owensboro,KY

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

7
7
years of professional experience

Work History

Legal Intern

George Triplett IV Law Offices
Owensboro, KY
12.2023 - 07.2024
  • Reviewed legal information and proofed documentation for errors.
  • Researched case law and conducted legal research using various resources.
  • Attended court hearings, developing a deeper understanding of trial procedures and advocacy strategies.
  • Maintained strict confidentiality with sensitive information related to client matters; preserving trust between the office and the clients.
  • Assisted in preparing for trials, contributing to successful case outcomes.
  • Researched statues, decisions, legal articles, and codes.

Restaurant Hostess

Olive Garden Restaurant
Owensboro, KY
06.2017 - 08.2021
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.

To-Go Specialist

Olive Garden Restaurant
Owensboro, KY
06.2017 - 08.2021
  • Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
  • Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
  • Collaborated with kitchen staff to ensure timely completion of all to-go orders.
  • Operated cash register to accept cash, debit and credit card payments from customers.

Education

Bachelor of Arts - Psychology

Western Kentucky University
Bowling Green, KY
12-2023

High School Diploma -

Owensboro Highschool
Owensboro, KY
05-2019

Skills

  • Legal Research
  • Client Communication
  • Customer Service
  • Document Review
  • Critical Thinking
  • Research and data collection

Timeline

Legal Intern

George Triplett IV Law Offices
12.2023 - 07.2024

Restaurant Hostess

Olive Garden Restaurant
06.2017 - 08.2021

To-Go Specialist

Olive Garden Restaurant
06.2017 - 08.2021

Bachelor of Arts - Psychology

Western Kentucky University

High School Diploma -

Owensboro Highschool
Diamond Shemwell