Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Diamond Showers

Virginia Beach,VA

Summary

I am an highly motivated individual who has substantial experience in several different job types, not only have I worked in different job titles but i also volunteered in different positions as well. Such as tutoring for after school programs and giving back to the less fortunate. I am always willing to learn and work hard to provide exceptional work ethic,respect and dedication.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Personal Care Attendant

Public Partnerships LLC
Glen Allen, Virginia
01.2019 - 01.2021
  • Performed safe mobility support to help patients move around personal and public spaces.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
  • Provided Companionship.

Telephone Interviewer

Issues And Answers
Virginia Beach, VA
11.2017 - 12.2018
  • Gathered data and insights from participants during telephone interviews.
  • Followed call center protocols when notifying participants of call purpose and use of information.
  • Followed script throughout interviews.
  • Maintained professionalism and great customer service throughout interview.
  • Managed of 50 calls per day.
  • Documented records of call information

Customer Service Representative

Walmart
Virginia Beach, VA
08.2014 - 10.2016
  • Provided primary customer service need via walk-ins and telephone.
  • Handled various amounts of cash throughout work day.
  • Performed daily floor task such as sorting,labeling and organizing.
  • Unloading and sorting freight via number systems.

Education

Associate of Business Administration - Business Management

Tidewater Community College
Norfolk, VA
07.2023

High School Diploma -

Booker T Washington High School
Norfolk, VA
06.2014

Skills

  • CPR Certification
  • Team Collaboration
  • Social Perceptiveness
  • Privacy and confidentiality
  • Patient Assessments
  • Outbound and inbound calls
  • Professional communication

Certification

  • OSHA Certification
  • PCA - Personal Care Aide

Timeline

Personal Care Attendant

Public Partnerships LLC
01.2019 - 01.2021

Telephone Interviewer

Issues And Answers
11.2017 - 12.2018

Customer Service Representative

Walmart
08.2014 - 10.2016

Associate of Business Administration - Business Management

Tidewater Community College

High School Diploma -

Booker T Washington High School
Diamond Showers