Diamond Smith
Atlanta,GA
Summary
Patient-focused professional offers support in critical care, pre-op, medical-surgical and post-op cases in medical center environments. Delivers customized education to patients of diverse conditions and backgrounds. Excellent decision-making, time management and communication skills.
Overview
5
5
years of professional experience
Work History
Patient Care Technician, Surgical Oncology
Piedmont Atlanta Hospital
Atlanta, GA
07.2023 - Current
- Maintained accurate records of patient care, condition, progress and concerns.
- Responded appropriately to the physical, emotional and developmental needs of patients.
- Assisted patients with bathing, oral hygiene, grooming, feeding, and elimination.
- Helped patients move in and out of beds, baths, wheelchairs, and automobiles.
- Performed procedures and uses equipment as delegated by a licensed professional, including blood draws, foley catheter removal and EKGs.
- Assisted nurses with wound care for pressure ulcers, bed sores, and surgical site wounds.
- Supported diagnostic procedures, assisted with technical nursing treatments and entered information in patient records and charts.
- Reported any unusual circumstances in the patients' condition or environment.
- Collected patient specimens and data, including vital signs, input/output, and other delegated measurements.
- Actively participated and responded appropriately to patient emergencies, such as Code Blue, Rapid Response, and Behavioral Emergencies.
Lead Mental Health Technician
Laurel Heights Hospital
Atlanta, GA
03.2022 - 07.2023
- Collaborated with other healthcare professionals such as social workers, psychiatrists, counselors and nurses to coordinate quality care for each client.
- Implemented therapeutic techniques such as art therapy, recreational therapy or music therapy.
- Established trusting relationships with clients by demonstrating empathy and understanding towards them.
- Provided crisis intervention and de-escalation techniques to help manage patient behavior.
- Observed and documented changes in patient behavior and reported any significant changes to the clinical team.
Shift Coordinator
Jonesboro Human Development Center
Jonesboro, AR
05.2021 - 01.2023
- Supervised the day-to-day operations of the shift team, delegating tasks as needed.
- Provided shift coverage for employees, ensuring adequate staffing levels.
- Assigned tasks and monitored employee performance to ensure completion of daily goals.
- Conducted regular meetings with staff to discuss issues and provide feedback.
- Identified areas of improvement and implemented strategies to increase productivity.
- Assisted with interviewing potential candidates for open positions on the shift team.
- Communicated effectively with management regarding any changes or updates that needed to be implemented.
Mental Health Technician
St. Bernards Behavioral Health
Jonesboro, AR
09.2019 - 06.2022
- Collaborated with other healthcare professionals such as social workers, psychiatrists, counselors and nurses to coordinate quality care for each client.
- Created activities that promoted physical wellness, emotional stability, cognitive functioning, independent living skills and social interaction among patients.
- Ensured safety of all clients through continuous observation and monitoring during shift hours.
- Encouraged positive behaviors through rewards systems when appropriate.
- Implemented therapeutic techniques such as art therapy, recreational therapy or music therapy.
- Established trusting relationships with clients by demonstrating empathy and understanding towards them.
- Contacted patients' relatives to coordinate family visits and conferences.
Education
Nursing Assistant Program -
RSB Nursing Academy
Jonesboro, AR01-2020
High School Diploma -
Academies Of The Antelope Valley
West Memphis05-2017
A.A Interdisciplinary Studies -
Chattahoochee Technical College
Marietta, GASkills
- Emergency Response
- Patient Observation
- Professional Bedside Manner
- Corrective Action Planning
- Healthcare expertise
- Acute and rehabilitative care
- Infection control standards
Timeline
Patient Care Technician, Surgical Oncology
Piedmont Atlanta Hospital
07.2023 - Current
Lead Mental Health Technician
Laurel Heights Hospital
03.2022 - 07.2023
Shift Coordinator
Jonesboro Human Development Center
05.2021 - 01.2023
Mental Health Technician
St. Bernards Behavioral Health
09.2019 - 06.2022
Nursing Assistant Program -
RSB Nursing Academy
High School Diploma -
Academies Of The Antelope Valley
A.A Interdisciplinary Studies -
Chattahoochee Technical College