Diamond Smith
Philadelphia,PA
Summary
Reliable professional with expertise in public transportation, particularly skilled at ensuring timely and safe travel for school-age passengers. Known for maintaining high productivity levels and efficiently completing transport tasks with strong adherence to schedules. Specialized skills include route planning, safety protocol implementation, and emergency response management. Excel in communication, patience, and problem-solving, leveraging these soft skills to navigate daily challenges effectively and provide a secure, friendly environment for riders.
Overview
10
10
years of professional experience
Work History
School Bus Driver
Class 1 Bus
Philadelphia, PA
06.2021 - 01.2025
- Maintained order and discipline on bus to prevent accidents or injuries.
- Obeyed DOT rules and regulations and local laws to maximize safety.
- Tallied student count, mileage and fuel usage reports, forwarding to immediate supervisor for documentation purposes.
- Drove gasoline, diesel or electrically powered multi-passenger vehicles to transport students.
- Enforced safety rules as students boarded and exited buses and crossed streets near bus stops.
- Prepared reports that stated total number of students, hours worked or mileage.
- Transported students to school in a timely manner while keeping assigned route schedule.
- Followed all safety protocols when transporting students with special needs or disabilities.
Driver/Teaching Assistant
Apple pie care
Upper Darby, Pennsylvania
04.2021 - 05.2023
- Checked vehicle after shift for damage.
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
- Utilized GPS and maps for efficient route planning.
- Managed time efficiently when making multiple stops along designated routes.
- Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
- Helped teachers with material generation, lesson plan development, class preparation, scheduling, exam distribution and student mentoring.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Developed positive relationships with parents and guardians of students.
- Created and maintained a safe and engaging learning environment for all students.
- Handled clerical duties, managed classrooms and coordinated documents for teachers.
Housekeeper
Sheraton Hotels
King Of Prussia, Pennsylvania
05.2019 - 03.2021
- Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
- Collaborated with front desk to respond promptly to guest requests and promote positive experience.
- Conducted regular inventory checks of cleaning supplies and equipment to ensure adequate stock levels at all times.
- Resolved complaints from guests related to housekeeping services in a timely manner.
- Reviewed employee performance and devised improvement plan to achieve goals.
- Taught cleaning procedures to housekeeping staff.
- Polished furniture and room accessories to keep all areas bright and fresh.
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
- Performed periodic deep cleans in guest rooms as well as common areas throughout the facility.
- Ordered supplies, equipment, and linens as necessary to maintain sufficient stock levels for daily operations.
- Managed team of employees, daily progress reports and overall project planning.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Participated in meetings with executive team members regarding operational policies or procedures related to housekeeping services.
- Maintained accurate records of all cleaning activities including room inspections, linen inventories, and supply orders.
- Practiced safe work habits and wore protective safety equipment.
Customer Service Cashier
Wawa
Philadelphia, PA
07.2015 - 04.2019
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Informed customers of in-store promotions or pricing specials.
- Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
- Maintained work area and kept cash drawer organized.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Operated cash registers to process payments for goods and services.
- Processed credit card transactions accurately and efficiently.
Education
Some College (No Degree) - Nursing
Brightwood
Philadelphia, PASkills
- Vehicle operation
- Route planning
- Safety protocols
- Student supervision
- Customer service
- Time management
- Problem solving
- Pre-trip inspections
- Weather condition driving
- Lifting up to 50 lbs
- Transporting students
- Child safety awareness
- Shipping and packaging
- DOT regulations
- Air brake certification
- Safety equipment usage
- Commercial driving
Timeline
School Bus Driver
Class 1 Bus
06.2021 - 01.2025
Driver/Teaching Assistant
Apple pie care
04.2021 - 05.2023
Housekeeper
Sheraton Hotels
05.2019 - 03.2021
Customer Service Cashier
Wawa
07.2015 - 04.2019
Some College (No Degree) - Nursing
Brightwood