Dependable server providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
4
4
years of professional experience
Work History
Theater Server
IPic Theaters
03.2023 - Current
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Assisted in training new hires, providing guidance on restaurant standards and best practices.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Host/Server
Sri Thai Atlanta
06.2021 - 03.2023
Handled high-pressure situations with composure while also managing large parties or unexpected events during busy shifts.
Answered customer questions about hours, seating, and menu information.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Worked with a POS system to successfully check out tables, place orders, and manage money.
Crew Member
Chipotle Grill
05.2020 - 09.2021
Took orders and prepared meals for guests
Worked with teammates to prepare orders and maintain a safe environment for patrons.
Demonstrated the abilities to multitask efficiently in fast-paced setting
Promoted cleanliness by maintaining a clean dining area for guests to enjoy