Diamond Thomas
Chicago,IL
Summary
Highly skilled and enthusiastic professional with more than six years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service.
Overview
9
9
years of professional experience
Work History
Medical Staff Coordinator
Loretto Hospital
09.2020 - Current
- Coordinate Medical Staff monthly and quarterly meetings
- Prepare and distribute physician schedules/On-call schedules
- Onboard new physicians and residents
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
Medical Records Technician
Loretto Hospital
07.2020 - Current
- Maintained patient records in compliance with security regulations.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Reviewed charts and flagged incomplete or inaccurate information.
Executive Assistant to Chief Medical Officer
Loretto Hospital
07.2018 - 08.2020
- Developed and maintained automated alert systems for important deadlines.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Promoted team productivity by keeping supplies organized and well-stocked.
Research Assistant
University of Illinois at Urbana-Champaign
08.2017 - 12.2017
- Started #PowerUp program at Don Moyer's Boys and Girls Club teaching youth how to conduct research
- Gathered, arranged, and corrected research data to create representative graphs and charts highlighting results for presentations.
- Helped team meet regulatory requirements by coordinating documentation and filings.
Lead Sales Associate
Gymboree Clothing Store
05.2015 - 01.2016
- Trained, coached, and mentored new sales associates for maximum performance.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Processed and stocked merchandise in accordance with store standards.
- Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
Education
Master's in Social Work, MSW - Organization and Community Practice
University of Illinois At Chicago (UIC)
05.2024
Bachelor of Liberal Arts & Sciences - African American Studies
University of Illinois At Urbana-Champaign (UIUC)
12.2017
Skills
- Maintaining confidentiality
- Task Prioritization
- HIPAA Compliance
- Master calender management
- Scheduling
- File Management
Leadership Experience
Co-Founder, HUGs Healthy Uplifting Girls Non-profit Organization, 08/2016 - Present, HUGs is an organization that I am very passionate about and honored to be a part of. The program aims to teach young girls how live and create healthy lifestyles for themselves and their family. Participants ages 15-40 meet once monthly and participate in various service events and workshops.
Timeline
Medical Staff Coordinator
Loretto Hospital
09.2020 - Current
Medical Records Technician
Loretto Hospital
07.2020 - Current
Executive Assistant to Chief Medical Officer
Loretto Hospital
07.2018 - 08.2020
Research Assistant
University of Illinois at Urbana-Champaign
08.2017 - 12.2017
Lead Sales Associate
Gymboree Clothing Store
05.2015 - 01.2016
Master's in Social Work, MSW - Organization and Community Practice
University of Illinois At Chicago (UIC)
Bachelor of Liberal Arts & Sciences - African American Studies
University of Illinois At Urbana-Champaign (UIUC)
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