Diamond Walker
Atlanta ,GA
Summary
Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.
Overview
6
6
years of professional experience
Work History
Case Manager Assistant
Piedmont Henry Hospital
02.2023 - Current
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Ensures the patient and medical facilities receives information from patients' EHR including insurance coverage.
- Facilitate the transfer of patients to appropriate facility, by preparing documents, assisting in obtaining signatures from physicians and scheduling transportation service deliver medicare "important message" and inform patients of their rights to appeal their discharge.
- Coordinate all the necessary post discharge referrals and authorizations in collaboration with care team
- Proactively identify, communicate, and resolve barriers that impedes a timely transition of care plan; escalate unresolved barriers to case management teams
Admissions Officer
South College
10.2023 - 02.2024
- Developed and implemented student success initiatives to recognize and encourage achievement.
- Devised programs to promote diversity and inclusion among staff, faculty and students.
- Built relationships with high school counselors, fostering a network of referrals for potential applicants.
- Facilitated campus tours for prospective students, showcasing the university''s facilities and resources.
- Maintained contact with accepted students throughout enrollment process, offering guidance and support as needed before arrival on campus.
Revenue Cycle Manager
S&P Virtual Services
01.2020 - 10.2023
- Create policies that ensures accuracy of patient billing.
- Supervisor for a team of three account managers
- Responsible for clerical duties for patient accounting and business services.
- Analyze contracts
- Track metrics, such as coding errors and improve patient outcomes.
- Communicate with insurance providers
- Prepare and monitor invoices
- Established internal audit procedures to validate and improve accuracy of financial reporting.
Administrative Assistant
Summit Medical Centers
01.2018 - 10.2021
- Managing large amounts of inbound and outbound calls in a timely manner
- Maintain contact lists
- Produce and distribute correspondence memos, letters, faxes, and forms
- Develop and maintain a filing system
- Order office supplies
- Identifying the patients' needs, clarify information, research every issue providing solutions
- Assist patient and their families with appointment setting, while adhering to the facilities policies and Georgia laws
- Coordinate office procedures
Education
Bachelor of Science - Health Care Management
Middle Georgia State University
Macon, GA12.2020
Skills
- Patient Assessments
- Staff Management
- Shared governance
- EMR / EHR
- Direct Patient Care
- Recruitment
- Interdisciplinary Collaboration
- Care Coordination
Timeline
Admissions Officer
South College
10.2023 - 02.2024
Case Manager Assistant
Piedmont Henry Hospital
02.2023 - Current
Revenue Cycle Manager
S&P Virtual Services
01.2020 - 10.2023
Administrative Assistant
Summit Medical Centers
01.2018 - 10.2021
Bachelor of Science - Health Care Management
Middle Georgia State University