Diamond Willis
Houston,TX
Summary
Healthcare professional supporting patient registration, insurance verification, appointment scheduling, and direct care in fast-paced settings. Brings hands-on experience with EMR documentation, radiology support, medication administration assistance, and patient communication to help improve workflow, safety, and the patient experience.
Overview
7
7
years of professional experience
Work History
Student Radiologic Technologist Extern, PRN
HCA Houston Healthcare Northwest
Houston, TX
05.2026 - Current
- Assisted in portable radiography, trauma imaging, and routine exams to support timely patient care in fast-paced clinical settings.
- Supported diagnostic imaging procedures under technologist supervision while maintaining patient safety and image quality.
- Documented patient information and exam details in electronic imaging systems to ensure accurate records for diagnostic purposes.
Direct Care Staff
Finally at Home LLC
Houston, TX
11.2025 - 06.2026
- Delivered direct care and supervision to adolescent residents in residential treatment, fostering a safe and supportive environment.
- Administered medications and supported daily living activities to enhance residents' well-being and independence.
- Monitored behaviors, ensured safety, and provided emotional support.
- Documented daily progress notes and incident reports to ensure accurate tracking of resident behavior and treatment outcomes.
Lead Patient Service Representative
Metro Vein Centers
The Woodlands, TX
05.2023 - 05.2025
- Secured benefit checks, referrals, authorizations, and pre-certification to facilitate timely service delivery.
- Streamlined front desk workflow for vascular procedure visits and referrals, improving patient experience.
- Clarified financial policies for patients and their representatives to enhance understanding.
Contract Diagnostic Scheduler
Veteran Evaluation Services
Houston, TX
01.2020 - 05.2023
- Refined baseline schedules across multiple locations to enhance project coordination.
- Monitored improvements in ICD10 coding to ensure veterans receive accurate diagnoses.
- Executed tasks safely and met deadlines through comprehensive planning.
Education
Associate of Applied Science - Radiologic Technology
Fortis Institute
Houston, TX10-2026
High School Diploma -
Klein Forest High School
Houston, TX06-2013
Skills
- Radiographic imaging
- Radiation Safety
- Patient Safety Protocols
- EMR Systems
- Radiologic Workflow Management
- Insurance Verification
- Organized Scheduling
- Team Collaboration
- Patient Care/Communication
- Medication Administration
Timeline
Student Radiologic Technologist Extern, PRN
HCA Houston Healthcare Northwest
05.2026 - Current
Direct Care Staff
Finally at Home LLC
11.2025 - 06.2026
Lead Patient Service Representative
Metro Vein Centers
05.2023 - 05.2025
Contract Diagnostic Scheduler
Veteran Evaluation Services
01.2020 - 05.2023
Associate of Applied Science - Radiologic Technology
Fortis Institute
High School Diploma -
Klein Forest High School