Diamonde Livesay
Norman,OK
Summary
Accomplished Director at Faith Learning Center-South, adept in strategic planning and operations management, with a proven track record of fostering team growth and boosting financial stability. Leveraged creativity and innovation to streamline processes, enhancing productivity by over 30%. Skilled in negotiation and charismatic leadership, excelling in business development and staff development. Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Director
Faith Learning Center-South
12.2019 - Current
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Monitored and coordinated workflows to optimize resources.
- Established departmental performance goals and provided feedback for underperforming areas.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
- Managed daily operations while overseeing multiple locations to foster increased productivity.
- Formed strategic partnerships and connected with potential clients to drive business development.
- Optimized staff performance by designing comprehensive training programs tailored to individual needs.
- Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
- Leveraged professional networks and industry knowledge to strengthen client relationships.
- Evaluated company documentation to verify alignment with regulatory requirements.
- Spearheaded innovative approaches to resource allocation and strategic planning.
- Negotiated favorable contracts with vendors for reduced costs and improved service quality.
- Increased company revenue by streamlining processes and implementing cost-saving measures.
- Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
- Secured key partnerships that contributed to the company''s overall growth strategy and market reach.
- Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
- Drove business expansion by identifying new markets, conducting research, and developing targeted marketing campaigns.
- Leveraged data analytics insights for informed decision-making in critical areas such as sales forecasting, budgeting, or personnel management.
- Assisted with sales and marketing strategies to foster achievement of revenue goals.
- Spearheaded successful product launches that resulted in increased brand visibility and customer acquisition.
- Monitored expenditures to mitigate risk of overages.
- Optimized operational processes using analytics tools to address client-specific metrics.
- Championed corporate social responsibility initiatives that enhanced the company''s reputation in the community and industry at large.
- Drafted and distributed reports to assist board members with critical business decisions.
- Oversaw supply chain functions to verify inventory levels and budget adherence.
- Evaluated scripts to identify creative strategies and resource needs.
- Selected favorable filming locations and attained required permits to support shoot schedule.
- Evaluated live broadcasts to assess signal strength and compliance with FCC standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Reported issues to higher management with great detail.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Reduced operational risks while organizing data to forecast performance trends.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Raised property accuracy and accountability by creating new automated tracking method.
Lead Teacher
A Step Above Learning Center
08.2017 - 10.2019
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Conferred with parents about student progress to boost family involvement and enhance student support.
- Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
- Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
- Organized rooms in line with current educational thinking to maximize educational opportunities for students.
- Worked one-on-one with students and student teachers to increase overall classroom success.
- Implemented assessment tools that monitored student progress throughout the year, allowing for targeted interventions when needed to close achievement gaps.
- Guided student teachers and teaching aides in classroom management, leading by example and thoroughly answering questions.
- Chose optimum curriculum for each class and devised creative daily lesson plans to meet requirements and needs of different learners.
- Designed lesson plans for teaching staff and worked closely with administration for compliance with state curricula.
- Mentored new teachers on best practices for classroom management and instructional techniques, contributing to their professional growth and effectiveness in the classroom.
- Collaborated with teachers and therapists to develop individualized educational plans for each student, ensuring optimal progress.
- Collaborated with colleagues to design interdisciplinary units of study, fostering a deeper understanding of content across subject areas.
- Used data-driven decision-making processes to analyze student performance trends and adjust instructional practices accordingly, leading to improved outcomes.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
- Organized field trips that enriched classroom learning experiences by connecting students with real-world applications of course concepts.
- Designed and executed project-based learning experiences, promoting teamwork, problem-solving skills, and real-world connections for students.
- Incorporated culturally responsive teaching practices into curriculum design and delivery models promoting inclusivity within the educational setting.
- Oversaw work of teaching team to optimize student education.
- Served as a member of the school''s leadership team, participating in strategic planning efforts aimed at continuous improvement initiatives.
- Developed and optimized rich learning environment by capitalizing on diverse engagement strategies and enriching teaching techniques.
- Maintained detailed records of attendance, test scores and assignment grades for each student to identify trends and rectify issues.
- Led a team of educators in developing cohesive curricula aligned with state standards, ensuring consistency across grade levels and subject areas.
- Worked with staff to raise funds new classroom technology and trained teachers on use.
- Increased student involvement in program offerings through strategic redesign of program processes and methods.
- Designed training program to teach new teachers school guidelines and increase overall success.
- Observed and recorded teacher methods to suggest improvements and increase student interest.
- Assisted in coordinating school-wide events such as science fairs and literacy nights, enhancing community involvement and support for education initiatives.
- Introduced new software into classrooms, enhancing student comprehension and improving test scores.
- Created after-school program to enhance student involvement in school processes.
- Facilitated peer-to-peer learning opportunities within the classroom environment increasing collaboration among students and deepening understanding of material.
- Coordinated after-school tutoring programs to provide additional academic support for struggling students, improving their overall achievement levels.
- Coordinated field trips for classes and wrote detailed itineraries for student safety.
- Enhanced learning experiences by incorporating specialized tools and resources tailored to the needs of special education students.
- Taught student classrooms with varying teaching methods and elevated average GPA.
- Supported student physical, mental, and social development using classroom games and activities.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Participated in parent teacher conference to discuss developments of students and increase support.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
- Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Incorporated multiple types of teaching strategies into classroom.
- Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
- Planned and implemented integrated lessons to meet national standards.
- Registered student progress and attendance on database to enable tracking history and maintain accurate records.
- Supported student teachers by mentoring on classroom management, lesson planning, and activity organization.
- Graded and evaluated student assignments, papers, and course work.
- Advised and counseled students to help them develop skills and knowledge required to succeed.
Assistant Teacher
Small Society CDC
02.2016 - 08.2017
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Completed daily reports, meal count sheets, and attendance logs.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
- Developed strong rapport with students by demonstrating genuine care for their well-being and academic success.
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Monitored and reported student progress and development, offering mentoring as needed.
- Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension, and personal growth.
- Established positive relationships with parents through effective communication, fostering parental involvement in their children''s education.
- Worked with teacher to identify and target opportunities for instructional improvements.
- Assisted in implementation of new learning tools, systems and materials.
- Assisted in lessons, curriculum and homework planning.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
- Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
- Provided one-on-one and group-based learning support focused on student progress.
- Worked with teacher and administrators to enforce school policies and procedures.
- Supported teacher in preparing individualized learning plans for underperforming students.
- Monitored student progress regularly, using assessments to adjust instructional strategies as needed for optimal learning outcomes.
- Increased student engagement by incorporating hands-on activities and group projects into the curriculum.
- Supported lead teacher in organizing field trips, enhancing real-world connections to classroom content for increased understanding.
- Planned, prepared and presented group assignments to encourage collaboration.
Cashier
Value Village Thrift Store
06.2015 - 02.2016
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Education
Associate of Arts - Childcare Development
Rose State College
Midwest City 05.2025
High School Diploma -
Del City High School
Del City, OK05.2015
Skills
Strategic Planning
Verbal and written communication
People Management
Operations Management
Project Management
Team Management
Creativity and Innovation
Strategies and goals
Project Coordination
Staff Management
Organizational Development
Budget Control
Budget Management
Business Planning
Staff Development
Issues Resolution
Program Management
Negotiation
Contract and Vendor Management
Hiring and Retention
Financial Reporting
Rules and regulations
Charismatic Leader
Business Development
Financial Management
Contract Negotiation
Certification
- Certificate of Mastery
- Director of the Year: Won the Top 3
- Bronze & Sliver Director
- CPR
Timeline
Director
Faith Learning Center-South
12.2019 - Current
Lead Teacher
A Step Above Learning Center
08.2017 - 10.2019
Assistant Teacher
Small Society CDC
02.2016 - 08.2017
Cashier
Value Village Thrift Store
06.2015 - 02.2016
Associate of Arts - Childcare Development
Rose State College
High School Diploma -
Del City High School
- Certificate of Mastery
- Director of the Year: Won the Top 3
- Bronze & Sliver Director
- CPR
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