Diamonique Murphy
Solomons,MD
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling.
Overview
9
9
years of professional experience
Work History
Front Desk Receptionist
Comfort Inn & Suites
2024.05 - 2024.06
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Preschool Teacher
Sleepy Hollow Early Learning Center
2023.12 - 2024.05
- Developed strong relationships with parents and caregivers, providing regular updates on their child's progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Assisted and supervised 10 children through entire school day.
Regular House Cleaner
Cleaning Maid Easy
2021.09 - 2023.11
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Sandwich Artist
Subway
2017.05 - 2021.03
- Organized work areas to foster efficiency and model exceptional kitchen etiquette.
- Efficiently prepared sandwiches and other menu items for guests.
- Reduced customer wait times by quickly and efficiently operating customer window and sales register.
- Performed shift change tasks each day to keep store efficient and neat.
- Communicated menu item information and offered suggestions to promote featured products.
- Checked completed orders for accuracy and bagged meals for easy carrying.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
- Reviewed and resolved differences between accounting information and cash drawer.
- Counted cash in register drawer at beginning and end of shift.
Caretaker
Loving Care Inc.-Senior Care Child Care Housekeeping
2015.07 - 2015.09
- Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
- Helped family members plan healthy meals, purchase ingredients and cook meals to provide adequate nutrition for client wellbeing.
- Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness.
- Kept patients mentally alert by entertaining, conversing and reading aloud to patients.
Education
No Degree - Graphic Design
College Of Southern Maryland
Prince Frederick, MD12.2017
High School Diploma -
Calvert High School
Prince Frederick, MD06.2015
Skills
- Stocking and Replenishing
- Sandwich Preparation
- Food Preparation
- Sales
- Cleaning and Organization
- Concise Time Management
- Excellent Communication
- POS System Use
- Effective multi-tasking
- Customer Service
- Scheduling
- Cash Handling
- Performance improvement
- Equipment monitoring
- Dependable and honest
- Patient care
- Front Office Management
- Issue handling
Timeline
Front Desk Receptionist
Comfort Inn & Suites
2024.05 - 2024.06
Preschool Teacher
Sleepy Hollow Early Learning Center
2023.12 - 2024.05
Regular House Cleaner
Cleaning Maid Easy
2021.09 - 2023.11
Sandwich Artist
Subway
2017.05 - 2021.03
Caretaker
Loving Care Inc.-Senior Care Child Care Housekeeping
2015.07 - 2015.09
No Degree - Graphic Design
College Of Southern Maryland
High School Diploma -
Calvert High School
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