Dian Maharani-Samala
Pensacola,FL
Summary
Adapt quickly and maintain high. Skilled in customer services.
Overview
8
8
years of professional experience
Work History
Customer Service Associate Cashier
TJX Companies
Merchandise Associates
09.2025 - Current
- Process customer payment.
- Scans items.
- Handles returns.
- Provides customer service in store.
Cafe Associate
Sam's Club
Pensacola, FL
08.2025 - 09.2025
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Prepared and serve food based on the request from the customer.
- Maintained cleanliness and organization of cafe area, ensuring compliance with sanitation regulations.
- Collaborated with team members to optimize workflow during peak hours.
Procurement Operations Staff
DBS Bank Indonesia
Indonesia
07.2021 - 09.2022
- Prepared monthly procurement report for supervisor review.
- Coordinated with other units for proceed onboarding the vendors.
- Follow upper to the vendors related the documents from the vendors.
Document Save Keeping
DBS Bank Indonesia
Indonesia
02.2018 - 07.2021
- Handle incoming / outgoing Letter to the customer (Mortgage and staff loan) to prepare the letters and confirmation to other units or debtors related the mortgage facility.
- Coordinated with the insurance company for redemption process.
- Received, scan and filling credit file or any documents for mortgage and staff loan.
- Follow upper to the notary or dealer for any documents.
- To perform stock count of collateral for mortgage and staff loan.
- Handle Cheque Book issuance for Jakarta Branch.
Education
Bachelor of Science - Law
Trisakti University
Indonesia 11-2006
Skills
- Fast Learn
- Reliability and punctuality
Timeline
Customer Service Associate Cashier
TJX Companies
09.2025 - Current
Cafe Associate
Sam's Club
08.2025 - 09.2025
Procurement Operations Staff
DBS Bank Indonesia
07.2021 - 09.2022
Document Save Keeping
DBS Bank Indonesia
02.2018 - 07.2021
Bachelor of Science - Law
Trisakti University