Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.
Overview
20
20
years of professional experience
Work History
Property Manager
Falls Group Properties
02.2020 - Current
Currently managing a 255 unit property
Monitoring monthly budgets and meeting monthly goals
Payroll submission
Handle tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Oversee lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
Discovered and resolved complex employee issues that affected management and business decisions.
Reduced employee turnover rate by developing comprehensive onboarding programs for new hires.
Assistant Manager
Pryzant Management (Sharpstown Apartments)
04.2015 - 02.2016
Managing 400 units on the property
Taking care of monthly property renewals
Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
In charge of move in and move outs
Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Increased sales through effective merchandising strategies and targeted promotions.
Answering a multi-line phone
Used Amrent to conduct back ground check to possible new tenants
Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
Leasing Agent
Casa Nube Apartments
09.2012 - 04.2015
Managed 373 units on the property
Answering a multi-line phones.
Performed background, reference and credit checks as part of screening process of prospective tenants.
Toured property with prospective tenants and provided wealth of information in regards to its key features.
Ensured compliance with fair housing laws and company policies to promote an inclusive and welcoming community for all residents.
Scheduled various contractors to complete needed work on vacant and occupied units.
Catering Assistant
Jason's Deli
01.2005 - 01.2011
Answer a multi-line phone.
Taking catering and delivery orders
Demonstrated adaptability when adjusting plans according to last-minute changes or requests from clients.
Trained new Catering Assistants on company policies and procedures, fostering a cohesive team environment.
Processed payments successfully.
Collaborated with team members to execute seamless catering events for clients.
Coordinated closely with other staff members during events for smooth service delivery.
Education
High School Diploma -
Marque Learning Center
01.2013
Skills
Property Management
Payment Collection
Property Inspections
Customer service-focused
Rent collection
Financial budgeting and reporting
Work order monitoring
Property marketing and promotion
Microsoft Office
Leasing and sales
Relatedexperience
Falls Group Properties, Property Manager, Houston, TX, 02/19/20, Present, Currently managing a 255 unit property., Monitoring monthly budgets and meeting monthly goals., Payroll submission.
Pryzant Management (Sharpstown Apartments), Assistant Manager, Houston, TX, 04/23/15, 12/26/13, Managing 400 units on the property., Receiving payments from tenants., Taking care of monthly property renewals., In charge of move in and move outs., Ensuring work orders where getting completed., Dealing with vendors., Answering a multi-line phone., Used amrent to conduct background check to possible new tenants.
Casa Nube Apartments, Leasing Agent, Houston, TX, 09/28/12, 04/21/15, Managed 373 units on the property., In charge of move in., Ensuring work orders where getting completed., Answering a multi-line phone., Receiving payment from tenants.
Jason's Deli, Catering Assistant, Sugar Land, TX, 01/01/05, 12/31/11, Answer a multi-line phone., Taking catering and delivery orders., Routing 150 deliveries daily with eight drivers., Ensuring that meals were prepared in a timely manner., Receiving payment for orders.
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