Diana Abarca
PLANO,TX
Summary
Results-driven professional with a strong background in pricing and housekeeping management at Kroger and Hampton Inn By Hilton. Demonstrated expertise in advanced Excel and a continuous improvement mindset, optimizing pricing accuracy and enhancing guest satisfaction through effective team leadership and training. Proven ability to streamline processes and elevate service quality.
Overview
10
10
years of professional experience
Work History
Price Coordinator
Kroger
06.2017 - Current
- Meticulously maintained sales and pricing records, ensuring accurate historical data for future reference and informed decision-making processes.
- Optimized inventory management by analyzing product performance data and recommending appropriate pricing adjustments for slow-moving items.
- Streamlined pricing processes, maintaining updated records of vendor contracts and agreements.
- Priced and tagged Type products based on pricing guide to optimize sales volume.
- Ensured compliance with company policies and procedures through strict adherence to established guidelines related to price changes and approvals.
- Coordinated cross-functional efforts during promotional periods, ensuring all teams were provided with updated pricing details for seamless execution of campaigns.
- Transported merchandise to sales floor, stocked shelves, rotated merchandise and performed mark-downs to comply with company policy.
- Supported marketing initiatives by providing timely information on promotional prices and offers for various products.
- Enhanced pricing accuracy by diligently reviewing and updating price lists in the database.
- Reduced pricing discrepancies, closely monitoring competitor prices and market trends to maintain competitiveness.
- Improved data accuracy by regularly auditing the pricing database and rectifying any errors found.
Housekeeping Supervisor
Hampton Inn By Hilton
03.2015 - 11.2017
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Worked with front desk to respond promptly to all guest requests.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
Education
Plano Senior High School
Plano, TX05.2002
Skills
- Teamwork orientation
- Barcode scanners
- Advanced Excel
- Continuous improvement mindset
Languages
Spanish
Native or Bilingual
Timeline
Price Coordinator
Kroger
06.2017 - Current
Housekeeping Supervisor
Hampton Inn By Hilton
03.2015 - 11.2017
Plano Senior High School
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