Diana Acevedo
Miami Gardens,FL
Summary
Bilingual professional with 10+ years of experience in customer service, administrative support, sales, and operations. Skilled in coordinating daily business functions, managing high-security environments, and delivering excellent client experiences. Adaptable, detail-oriented, and dependable with a proven ability to multitask and solve problems efficiently.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Client Relations & Operations Coordinator
Alex B. Hair Studio
Weston, Florida
08.2018 - 09.2025
- Coordinated 50+ client appointments weekly, ensuring timely service and high satisfaction.
- Managed inventory, supply orders, and service records with accuracy and efficiency.
- Served as liaison between clients and staff, resolving concerns promptly and professionally.
Administrative & Sales Assistant /Outside Sales Representative
BES America Distribution
Davie, Florida
05.2007 - 07.2018
- Managed shipments, inventory, and customer inquiries while supporting day-to-day operations.
- Promoted to Sales Representative: developed and managed client accounts for 20+ salons, increasing product adoption and repeat business.
- Organized and executed logistics for professional events and international hair artist shows, including venue setup, product selection, and inventory tracking.
- Supported onboarding of new employees and maintained front desk responsibilities.
Receptionist & Iventory Clerk
Cosmos BES
Oakland Park, FL
11.2005 - 04.2007
- Managed front desk duties and assisted walk-in clients with professionalism.
- Maintained organized inventory logs and supported product distribution efficiently.
Stock Clerk & Front Desk Assistant
F & E Aircraft Maintenance
Miami, Florida
04.1999 - 09.2005
- Oversaw inventory and supply distribution for aircraft maintenance (A-, B-, C-checks), ensuring tools and parts were accounted for accurately.
- Managed visitor access to the Miami International Airport hangar, collecting IDs and issuing passes in a high-security environment.
- Assisted with client interactions and administrative tasks while maintaining compliance and safety protocols.
Education
System Technology
ITT Technical Institute
Miami, FLCosmetology
B.S.O.A.
Miami, FLSkills
- Office administration & front desk management
- Client relations & account management
- Inventory control & logistics coordination
- Scheduling & appointment coordination
- Bilingual: English & Spanish
- Team support & multitasking
- Microsoft Office & POS systems
- Data entry & record organization
Languages
English
Professional
Spanish
Professional
Certification
Active Florida Cosmetology License
Timeline
Client Relations & Operations Coordinator
Alex B. Hair Studio
08.2018 - 09.2025
Administrative & Sales Assistant /Outside Sales Representative
BES America Distribution
05.2007 - 07.2018
Receptionist & Iventory Clerk
Cosmos BES
11.2005 - 04.2007
Stock Clerk & Front Desk Assistant
F & E Aircraft Maintenance
04.1999 - 09.2005
System Technology
ITT Technical Institute
Cosmetology
B.S.O.A.