Diana Acosta
Trabuco Canyon,CA
Summary
Dynamic individual organized and dependable with 8 years’ experience in management, with strong organizational and communication skills to successful at managing multiple priorities with a positive attitude goals. Seeking a lead position in an organization that will allow me to utilize my leadership, problem-solving, and communication skills. Committed to providing superior customer service and developing positive relationships with customers
Overview
28
28
years of professional experience
1
1
Certification
Work History
Executive Style Team Member
Target
05.2012 - 12.2023
- Knowledgeable in retail business fundamentals including: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies
- Established a culture of ethical conduct, safety and compliance; lead and hold the team accountable to work in the same way
- Planed and execute daily/weekly workload to deliver on department and store sales goals and guest engagement
- Identified areas where improvements could be made in order to enhance the overall quality of work life for employees
- Overseeing 30 employees
- Skills in planning department daily/weekly work huddles to support business priorities and deliver on sales goals, merchandising, pricing workload, transitions, revisions, sales plans, events and promotions
- Assessed and recommend candidates for open positions and develop a guest-centric team
- Experience helping with selecting, developing, coaching, evaluating and retaining talent
- Established clear goals and expectations and hold team members accountable to expectations
- Key carrier, follow all safe and secure training and processes
- Addressed store needs (emergency, regulatory visits, etc.)
- Supported guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU)
- Accessed all areas of the building to respond to guest or team member issues
- Accurately handled cash register operations
- Scanned, handled and moved merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise and fixtures up to 40 pounds
- Flexible work schedule (e.g., nights, weekends and holidays).
Production /Shipping and Receiving Lead
Innovative Metals Design
05.2010 - 05.2012
- Experience managing production, quality, and safety
- Verifiable strengths in designing and improving processes and work procedures in support of Continuous Improvement programs
- ISO 900 Certification
- Audited existing processes, identified critical gaps and designed new corrective procedures, trained staff and achieved certifications
- Oversaw raw materials inventory, working with vendors communicate quality and delivery issues
- Evaluated and prepared production schedules to establish sequence and lead time of each operation to meet shipping dates according to sales forecasts or customer orders
- Hired and trained new candidates for production and quality maintenance and teach them quality development courses
- Overseeing 20 employees
- Planed sequence of fabrication, assembly, installation, and other manufacturing operations for guidance of production employees
- Expedited operations that delay schedules and alter schedules to meet unforeseen conditions
- Prepared lists of required materials, tools, and equipment.
Assistant Production Manager / Shipping and Receiving Lead
Pacific Precision Products
01.2000 - 01.2009
- Devoted team leader with well-developed communication skills
- Able to build motivated teams to consistently exceed production
- Processed new work orders, reviewed in-process work orders for possible work-stopping anomalies and advise Production Manager
- Advised purchasing and planning of shortages and secure date of shipment, re-distribution of labor pool when and as needed
- Responsible for inventory control and in charge of yearly inventory counts
- Employee payroll, Maintain and attendance record
- Shipping and Receiving
- Responsible for managing the shipping department and distribute labor to and from warehouse, and shipping and receiving as needed
- Responsible for developing and maintain barcode and human readable requirements for commercial and military programs
- Key Accomplishments: Over 1 million in sales on a monthly basis and maintain 98% or better on time delivery
- Developed and oversee time studies to shorten lead time with a 65% success rate
- Helped developing a new MRP system based on excel data created and put into practice.
Computerized Data Entry
Mossimo Clothing
01.1996 - 01.1997
- Performed inventory duties and prepaid sales reports
- Responsible for returned products due to damages over shipments, maintained log of damaged products monitored inventory.
Education
Supervisor Training -
Saddleback College
Mission Viejo, CA01.2001
Medical Claims Processing and Computer Based Business Skills programs -
Larson Training Centers
Orange, CA01.2001
Data Entry Keyboarding -
Capo-Laguna Regional Program
San Jua Capistrano09.2000
Skills
- Operations Leadership
- Dependable and Responsible
- Problem-Solving
- Relationship Building
- Troubleshooting
- Microsoft Word
- Task Prioritization
- Customer Service Support
- Ability to work under pressure
- Time Management
- Inventory, and Payroll
- Fluent in Spanish
- ISO AS 9100 REV B
Accomplishments
Team Leader of the month
Certification
- Medical Terminology
- Medical Claims Processing
- Computer base Business Skills
- Supervisor Training
References
References available upon request
Languages
Spanish
Full Professional
Timeline
Executive Style Team Member
Target
05.2012 - 12.2023
Production /Shipping and Receiving Lead
Innovative Metals Design
05.2010 - 05.2012
Assistant Production Manager / Shipping and Receiving Lead
Pacific Precision Products
01.2000 - 01.2009
Computerized Data Entry
Mossimo Clothing
01.1996 - 01.1997
Supervisor Training -
Saddleback College
Medical Claims Processing and Computer Based Business Skills programs -
Larson Training Centers
Data Entry Keyboarding -
Capo-Laguna Regional Program
- Medical Terminology
- Medical Claims Processing
- Computer base Business Skills
- Supervisor Training
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