Diana Adams
Desert Hot Springs,CA
Summary
Accomplished and organized professional with extensive experience in customer relations, logistics, administration, and management. Proficient in Microsoft applications, ERP systems, and CRM management. Proven ability to support company operations and enhance productivity.
Overview
26
26
years of professional experience
Work History
Customer Relations/Logistics Specialist
Golden State Herbs
Thermal, CA
01.2015 - Current
- Manage customer relationships and handle client communications.
- Coordinate and optimize logistics operations to ensure timely delivery of products.
- Utilize ERP and CRM systems for order tracking, inventory management, and customer service.
- Develop and implement strategies to improve customer satisfaction and operational efficiency.
Administrative Assistant
Caddy Products
Palm Desert, CA
02.2012 - 01.2015
- Provided administrative support to senior management, including scheduling, correspondence, and document preparation.
- Managed office operations, ensuring smooth day-to-day functionality.
- Coordinated with vendors and suppliers to manage purchase orders and inventory.
- Performed data entry tasks related to client accounts such as inputting new transactions into QuickBooks or similar software programs.
Assistant Manager
The Blueprinter
Palm Desert, CA
07.1998 - 07.2012
- Supported the manager in overseeing daily operations and staff management.
- Handled customer service inquiries, providing resolutions and enhancing customer experience.
- Supervised inventory control and ensured accurate stock levels.
- Managed staff scheduling, training, and performance evaluations.
- Supported in strategy development and execution for business growth.
Education
Bachelor of Business Management
Cal State University - San Bernardino
San Bernardino, CA06-2000
High School Diploma -
Palm Springs High School
Palm Springs, CA06-1996
Skills
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- ERP Systems Management
- CRM Management
- Customer Relations
- Logistics Coordination
- Administrative Support
- Staff Management and Training
- Strong Communication and Interpersonal Skills
References
References available upon request.
Timeline
Customer Relations/Logistics Specialist
Golden State Herbs
01.2015 - Current
Administrative Assistant
Caddy Products
02.2012 - 01.2015
Assistant Manager
The Blueprinter
07.1998 - 07.2012
Bachelor of Business Management
Cal State University - San Bernardino
High School Diploma -
Palm Springs High School