Diana Aguilar
Oakley,CA
Summary
Compassionate worker with over 2 years of experience in high-volume environments, skilled in managing complex customer interactions with precision. Quick to adapt to new systems and environments, as well as collaborate effectively within teams and a good team player. Pursuing studies in Cardiac Diagnostic Medical Sonography, also picking up on human anatomy, physiology, and critical thinking to excel in patient care.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Retail Sales Associate/Cashier/Customer Service
SPORTS FEVER
Brentwood, CA
02.2024 - Current
- Delivered and maintained excellent service to multiple customers. Prioritized tasks effectively to meet customer needs while handling large volume of transactions. Managed complex inventory to ensure 100% accuracy. I collaborate with my coworker to meet our goals and to maintain a safe professional environment.
- Assisted customers with sports apparel, footwear, and team merchandise selections.
- Processed cash, card, and gift card transactions through point-of-sale systems.
- Resolved returns, exchanges, and payment questions at service counter.
Volunteer
Health and Beauty Clinic
Tempe, Arizona
02.2023 - 07.2023
- Coordinated volunteer tasks with clinic team members.
- Supported clinic reception with patient check-in and appointment scheduling.
- Welcomed patients and answered basic service questions.
- Provided assistance to medical staff
- Assisted doctor in preparing IV setup
- Prepared treatment rooms with clean linens and supplies.
- Organized client forms and clinic records for staff use.
- Maintained tidy waiting areas and shared spaces.
Education
Upper secondary education -
Los Medanos College
Pittsburg, CA10-2026
High school diploma -
Freedom High School
Oakley, CASkills
- Point-of-sale operation
- Cash handling
- Inventory management skills
- Stocking and inventory
- Retail sales
- Sales techniques
- Customer service
- Customer patience
- Team collaboration
- Adaptability
- Communication skills
- Effective communication
- Packaging expertise
- Microsoft Word
Personal Information
Driving License: Driver's License
Certification
- Driver's License
- CPR
Languages
- Spanish and english
- Intermediate
Work experience
- Animal Humane Society, Volunteer Dog Walker, Casa Grande, AZ, 2022-11, 2024-03
- Saftey
- More situational awareness
- Accountability
- Conflict De-escalation, During my time here, I learned about basic safety protocols and how to manage the dogs on my own, With that, I also learned Need to have more situational awareness and React fast if needed. Since I was on my own most At this job, it held me accountable and made me more productive!
- Health and Beauty, Voulenteer, Casa Grande, AZ, 2023-02, 2023-07, During my high school years, I also volunteered at a family clinic (in Tempe, Arizona) where I would help the doctor with IVs and also if I wasn't helping the doctor with anything I would be in the front greeting clients and speaking with them before their appointment.
Timeline
Retail Sales Associate/Cashier/Customer Service
SPORTS FEVER
02.2024 - Current
Volunteer
Health and Beauty Clinic
02.2023 - 07.2023
Upper secondary education -
Los Medanos College
High school diploma -
Freedom High School