Diana A. Iyare
Owings Mills,MD
Summary
Financial Analyst with progressive expertise in forecasting, budgeting, and financial reporting. Proven ability to enhance forecast accuracy and strengthen financial controls. Delivers actionable insights that drive strategic decision-making and improve overall financial performance.
Overview
14
14
years of professional experience
Work History
Financial Analyst - FP&A
CareFirst
Owings Mills, USA
2021.10 - Current
- Reduce material inaccuracies and identify risks early by conducting variance analyses and sensitivity testing, providing corrective recommendations to leadership.
- Improve budgeting efficiency year over year by partnering with business leaders to validate assumptions and provide actionable insights supporting strategic decisions.
- Strengthen financial controls and efficiency by ensuring accurate invoice reconciliations, refining accrual processes, and enhancing compliance with corporate accounting policies.
- Deliver accurate monthly reporting and variance analyses by integrating data from the Oracle ERP and Financial Systems into advanced models (i.e., Excel, VLOOKUP, Pivots, and Power BI dashboard visuals) to support executive decision-making.
- Drive a sustainable expense trajectory by reviewing and analyzing vendor costs, identifying savings opportunities, and ensuring alignment with long-term financial goals.
- Develop financial models to forecast company vendor expenses in relation to membership trends.
Specialist, Quality Assurance
CareFirst
Owings Mills, USA
2016.09 - 2021.09
- Performed account reconciliations and audits of CareFirst records versus Full-Service Producer records.
- Collaborated with cross-functional teams to ensure member details correspond with Full-Service Producer records for accurate invoicing.
- Identified missing or misapplied payments and work through appropriate channels for resolution.
- Identified refunds due to overpayments, enrollment changes, and approved appropriate amounts to be issued to the partners.
- Prepared and issued billing/payment reports using multiple systems to obtain revenues for Facets.
- Analyzed and provided feedback on monthly AR reports as issued by Finance.
- Communicated and collaborated with both internal associates, as well as external partners.
Associate Claims Examiner
Connect Your Care
Hunt Valley, USA
2016.01 - 2016.07
- Evaluated claims relating to tax-favored accounts: FSAs and HRAs for accuracy and compliance with IRS regulations and company policies.
- Accurately entered claims from mail and fax image files to the appropriate participants' records.
- Processed claim repayments through a lockbox from participants and providers.
- Responded to participants' inquiries via e-mail and instant messaging.
Customer Support/Collections Agent
PayPal/PayPal Credit
Hunt Valley, USA
2013.08 - 2015.12
- Contacted delinquent account holders via automated dialer system
- Identified payment options on past-due accounts to bring customer accounts to a positive standing.
- Managed various systems, screens, and tasks during customer interactions to enable a one-call resolution.
- Used Evolve and CSA to document the outcomes of phone calls.
- Attempted to collect payment on past-due accounts.
Tax Preparer (Intern)
Liberty Tax Service
Catonsville, USA
2014.01 - 2014.04
- Prepared paper returns and used LibTax software to e-file tax returns
- Processed card payments and maintained a register for cash and check payments
- Identified eligible tax credits and advised clients as such
- Responded to phone calls/ tax return inquiries
Office Assistant (Volunteer)
Love Foundation
Laurel, USA
2012.01 - 2012.05
- Maintained and updated membership record
- Answered phone calls/emails and responded to member requests
- Processed payments and prepared financial statements for business and members
- Used power church plus to record contributions.
Education
Master of Science - Accounting And Information Systems
University of Maryland Global Campus
Adelphi, MD12.2024
Graduate Certificate - Accounting Information Security
University of Maryland Global Campus
Adelphi, MD2024-12
Bachelor of Science - Financial Economics
University of Maryland Baltimore County
Baltimore, MD2014-08
Skills
- Forecasting
- Financial modeling
- Variance analysis
- Budget forecasting
- Data integration
- Advanced Excel
- Financial reporting
- Financial analysis
- MS office suite
- Preparing budgets
- Account reconciliation
- Auditing
- Budget support
- Budgetary planning
- PeopleSoft
- Expenditure review
- Oracle ERP
- Financial Systems
- Power BI
Timeline
Financial Analyst - FP&A
CareFirst
2021.10 - Current
Specialist, Quality Assurance
CareFirst
2016.09 - 2021.09
Associate Claims Examiner
Connect Your Care
2016.01 - 2016.07
Tax Preparer (Intern)
Liberty Tax Service
2014.01 - 2014.04
Customer Support/Collections Agent
PayPal/PayPal Credit
2013.08 - 2015.12
Office Assistant (Volunteer)
Love Foundation
2012.01 - 2012.05
Master of Science - Accounting And Information Systems
University of Maryland Global Campus
Graduate Certificate - Accounting Information Security
University of Maryland Global Campus
Bachelor of Science - Financial Economics
University of Maryland Baltimore County