Diana alcantar
Soledad,CA
Summary
Hello,
I'd like to wish you a great day and introduce myself, my name is Diana, I'm going on five years working in multiple healthcare settings. I am focused on delivering high-quality care to individuals from diverse backgrounds. My strong attributes include quickly mastering new skills, strong work ethic, adaptability, team oriented, in-depth understanding of medical standards, and compliance requirements. In my leisure time I enjoy the gym, painting, reading and cooking. It would be an absolute pleasure to embark a new journey. Appreciate my consideration as an applicant for this role
Overview
7
7
years of professional experience
1
1
Certification
Work History
Patient Care Coordinator
CCHCS SPECIALTY CARE
Soledad, CA
10.2022 - Current
- Facilitated coordination, acting as a primary point of contact between primary care physician and specialists, to ensure continuity of care. Relayed recommendations among multidisciplinary teams to ensure efficient coordination of patient care plans.
- Demonstrated strong organizational skills by efficiently completing receptionist duties, such as email management, phone call handling, appointment scheduling/rescheduling, supply ordering, and request processing.
- Organized timely and accurate referrals to help patients obtain health care services and access available resources. Made copies, sent faxes and handled all incoming and outgoing correspondence.
- Ensured that all necessary documentation was completed accurately and submitted in a timely manner.
- Maintained an organized work environment by delegating tasks among staff members.
- Assured regulatory compliance and professionalism across patient service.
- Reported liabilities and risk management concerns to supervisor for review.
- Compiled data from various sources into organized reports for review by management team. Assisted in the preparation of presentations, reports and other documents as needed.
- Adapted to increased work demands by willingly working additional hours as needed
Mental Health Assistant
CCHCS- PIP
Soledad, CA
09.2019 - 06.2022
- Ensured quality patient care by actively collaborating with a multidisciplinary healthcare team during consults, med passes, meals, and distress/emergency responses.
- Maintained and completed patients' progress documentation with meticulous attention to detail. Conducted 1:1 precaution round and assisted in monitoring individuals on suicide watch. Supported PsyD professionals as a scribe.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Demonstrated flexibility by being available for overtime hours when workload required
- Identify, assess, and respond to suicidality, violence, crisis situations, and substance use.
- Recognized signs of mental illness and substance use
- Taught and assisted clients in developing skills for relapse prevention and independent living support.
- Performed additional tasks as required.
Peer Advocate
Sunstreet Center
Gonzales, CA
08.2017 - 07.2019
- Conducted regular outreach to local schools, organizations and communities to inform them of available services.
- Built partnerships with related organizations to develop support and gain greater attention for important issues.
- Connected individuals with relevant community resources and coordinated referrals.
- Shared details regarding recovery and wellness principles focused on helping others struggling to stay focused on personal recovery journeys.
- Facilitated workshops and seminars on topics such as communication skills, stress management, problem-solving and conflict resolution.
- Created presentations outlining objectives and goals of community outreach initiatives.
- Analyzed feedback collected through surveys administered after completion of each project.
- Built stronger youth by teaching leadership skills and sharing job knowledge.
- Assisted in the planning and execution of fundraising events, contributing to the achievement of target goals for various causes.
- Organized food drives, collecting and distributing significant amounts of donations to local food banks and shelters.
- Delivered meals and essential supplies to elderly and vulnerable populations, ensuring their safety and comfort.
- Trained new volunteers, providing them with the necessary skills and information to contribute effectively to community service efforts.
Education
Bachelor of Arts - Psychology
California State University Monterey Bay
Seaside05-2025
Skills
- Medical Terminology
- Excellent verbal written communication
- Teamwork Collaboration
- Efficient time management
- Conflict Resolution
- Self-Driven Motivated
- Adaptability
- Meticulous attention to detail
- Supply Stocking
- Compassionate communication
- Complex Problem-Solving
- Inpatient Care/ Outpatient Care
- Microsoft Office Google Workplace
- Electronic Charting
- HIPAA Compliance
Certification
- BLS/ AED Certified EXP 2026
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
References
References available upon request.
Timeline
Patient Care Coordinator
CCHCS SPECIALTY CARE
10.2022 - Current
Mental Health Assistant
CCHCS- PIP
09.2019 - 06.2022
Peer Advocate
Sunstreet Center
08.2017 - 07.2019
Bachelor of Arts - Psychology
California State University Monterey Bay
- BLS/ AED Certified EXP 2026
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