Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Diana Alegria

Diana Alegria

Woodside,NY

Summary

Dedicated cashier and bartender with expertise in cash handling and customer service. Proven ability to manage transactions efficiently while providing exceptional service in fast-paced environments.

Overview

2024
2024
years of professional experience
1
1
Certification

Work History

Sandwich Maker and cashier

Wendy's
Queens, New York
2025 - 2026
  • Crafted sandwiches for customers in fast-paced deli, ensuring quality and speed of service.

Cashier

La pollera
Queens, New York
2024 - 2025
  • Processed payments and served customers as a cashier, assisted server with orders, and cleared plates efficiently.

Waitress Cashier Bartender

Riko Restaurant
Queens, New York
03.2022 - 11.2023
  • register and collect customer purchases, handling different payment methods such as cash, credit-debit cards, and processing returns and exchanges. Responsible for preparing and serving alcoholic and non-alcoholic beverages in bars and restaurant.

Medical Assistant

levy harold school
Manhattan, New York
2023 - 2023
  • Performed blood collection practices to support patient diagnosis and treatment.

Call Center Representative

covinoc
Colombia, Bogota
01.2015 - 12.2021
  • manages calls from clients, both to answer questions, resolve problems and collect legal fees with the support of expert lawyers.
  • Assisted customers with inquiries and product information efficiently.
  • Managed high-volume call flow while maintaining professional communication.
  • Resolved customer complaints by effectively listening and providing solutions.

Education

Bachelor of Arts - Clinical Medical Assistant

Levy Harold School
Manhattan, NY
01-2023

Associate of Arts - EKG

Levy Harold School
Manhattan, NY
01-2023

Associate of Arts - Phlebotomy

Levy Harold School
Manhattan, NY
01-2023

Skills

  • Food preparation
  • Cash handling
  • Beverage service
  • Food safety practices
  • Customer service
  • Call management
  • Teamwork
  • Adaptability
  • Empathy
  • Optimism
  • Call management

Languages

Spanish
Professional

Certification

  • Medical Assistant

Timeline

Waitress Cashier Bartender

Riko Restaurant
03.2022 - 11.2023

Call Center Representative

covinoc
01.2015 - 12.2021

Sandwich Maker and cashier

Wendy's
2025 - 2026

Cashier

La pollera
2024 - 2025

Medical Assistant

levy harold school
2023 - 2023

Bachelor of Arts - Clinical Medical Assistant

Levy Harold School

Associate of Arts - EKG

Levy Harold School

Associate of Arts - Phlebotomy

Levy Harold School
Diana Alegria