Diana Alramahi
Chicago,IL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
26
26
years of professional experience
Work History
Medical Assistant
DR SUSAN MARCOTTE DO , FAMILY
Orland Park, IL
10.2015 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations
- Administered injections, medications and treatments as directed by the physician
- Provided assistance to medical staff in performing minor surgical procedures
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed
- Responded to patient callbacks and phone-in prescription refill requests
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment
- Secured patient information and maintained patient confidence by completing and safeguarding medical records
- Labeled and completed lab requisitions using ICD and CPT coding
- Preform ekg
- Preform ear lavage
- Preform Arora and bladder scans
- Prepared laboratory specimens for analysis and organized lab results for review by the physician
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Phlebotomist Technician
Palos community hospital
Palos, IL
01.2006 - 10.2015
- Performed venipuncture and skin punctures on patients of all ages to collect blood samples for laboratory testing
- Maintained records of patient information, test results and lab activities in accordance with established protocols
- Assisted physicians and nurses with various procedures related to phlebotomy
- Assisted in training new employees on proper phlebotomy techniques
- Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws
- Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture
- Coordinated workflow based on stat, schedule, or outpatient needs
- Preformed ekgs
- Preformed therapeutic phlebotomy
Phlebotomist Technician
Little Company of Mary Hospital
Evergreen Park, IL
01.1999 - 01.2006
- Obtained specimens from adults, children, and infants for laboratory tests
- Collected blood samples in a safe and sanitary manner according to established procedures
- Labeled specimen containers with patient information accurately and legibly
- Maintained records of specimens taken, test results, or other pertinent information in an organized fashion
- Followed safety protocols while handling hazardous materials such as bio-hazardous waste or chemicals used in phlebotomy techniques
- Adhered to HIPAA regulations while maintaining confidentiality of patient information
- Maintained cleanliness of work area throughout shift
- Assisted in training new employees on proper phlebotomy techniques.
Phlebotomist Technician
St Francis Hospital
Blue Island, IL
01.2000 - 12.2003
- Maintained records of patient information, test results and lab activities in accordance with established protocols
- Ensured that the proper amount of blood was drawn from each patient by using appropriate techniques and equipment
- Labeled collected specimens accurately according to protocol
- Verified patient identification prior to collecting specimens.
Education
Phlebotomy
Moraine Valley Community College
Skills
- Therapeutic Phlebotomy
- Data Entry
- Paperwork Processing
- Specimen Preparation
- HIPAA
- Computer Skills
- Customer Service
- Calm Under Pressure
- Organizational Skills
- Interpersonal Communication
- Clerical Support
- Team Building
- Critical Thinking
- Lab Equipment Operation
- Vital Sign Monitoring
- Electrocardiography (EKG)
- Specimens collection and processing
- Companionship and emotional support
- Venipuncture and phlebotomy
- Vital signs and examinations
- Preparing specimens and samples
- Medical terminology knowledge
- Blood Glucose Monitoring
- Oxygen therapy
- immunization Administration
- Laboratory procedures
- Medical Equipment Operation
- Clinical Support
- Patient Monitoring
Timeline
Medical Assistant
DR SUSAN MARCOTTE DO , FAMILY
10.2015 - Current
Phlebotomist Technician
Palos community hospital
01.2006 - 10.2015
Phlebotomist Technician
St Francis Hospital
01.2000 - 12.2003
Phlebotomist Technician
Little Company of Mary Hospital
01.1999 - 01.2006
Phlebotomy
Moraine Valley Community College
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