Martha Garcia-Alavez
Los Angeles,CA
Summary
Meticulous and detail-oriented Administrative Assistant with expertise in organizing, planning, and managing daily clerical operations. Adept at coordinating documents, reports, and records, handling correspondence, and managing deliveries. Strong communicator with excellent oral and written skills, capable of building positive relationships and leading teams. Proven ability to manage multiple tasks efficiently while maintaining accuracy and professionalism.
Overview
6
6
years of professional experience
Work History
Unit Support Assistant-LAGEN Radiology
Healthcare Staffing Inc.
Los Angeles
07.2024 - Current
- Review patient records to ensure accurate information and maintain data integrity.
- Assist with scheduling radiology procedures, confirming times, and ensuring optimal patient flow.
- Ensure strict compliance with HIPAA regulations to maintain patient confidentiality.
- Coordinate communication between referring physicians, radiologists, and patients' families, ensuring all parties are informed.
- Communicate with radiologists for procedure approvals, urgent findings, and updates on various modalities.
- Provide Spanish-speaking patients with detailed information on studies, appointments, preparation instructions, and procedure locations.
- Regularly review the appointment book to ensure correct scheduling and remind patients of upcoming appointments.
- Offer alternative facilities for sooner appointments or patients with special health concerns.
- Perform data entry tasks using Microsoft Office applications, including Word and Excel, to maintain accurate records.
- Scan, index, and archive documents related to student and employee data using media imaging techniques.
- Participate in data entry into the electronic records management system.
- Oversee the preparation of records before image processing, ensuring quality, accuracy, and consistency of scanned materials.
Unit Support Assistant-LAGEN Radiology
Amergis Healthcare Staffing
City Of Los Angeles, CA
10.2023 - 07.2024
- Review patient records to ensure accurate information and maintain data integrity.
- Assist with scheduling radiology procedures, confirming times, and ensuring optimal patient flow.
- Ensure strict compliance with HIPAA regulations to maintain patient confidentiality.
- Coordinate communication between referring physicians, radiologists, and patients' families, ensuring all parties are informed.
- Communicate with radiologists for procedure approvals, urgent findings, and updates on various modalities.
- Provide Spanish-speaking patients with detailed information on studies, appointments, preparation instructions, and procedure locations.
- Regularly review the appointment book to ensure correct scheduling and remind patients of upcoming appointments.
- Offer alternative facilities for sooner appointments or patients with special health concerns.
- Perform data entry tasks using Microsoft Office applications, including Word and Excel, to maintain accurate records.
- Scan, index, and archive documents related to student and employee data using media imaging techniques.
- Participate in data entry into the electronic records management system.
- Oversee the preparation of records before image processing, ensuring quality, accuracy, and consistency of scanned materials.
CNA-LAGEN Behavioral Medicine
Amergis Healthcare Staffing
Los Angeles, CA
06.2022 - 04.2023
- Obtained, recorded, and reported patient vital signs for medication administration, ensuring accurate and timely documentation.
- Prevented the spread of infection by adhering to universal precautions, hand hygiene, and isolation protocols.
- Monitored physical, emotional, and symptomatic changes in patient conditions and escalated care as needed.
- Documented patient information in charts and communicated status updates to the interdisciplinary care team.
- Developed and coordinated personalized care plans for 10 patients in a behavioral health setting.
- Tracked patient movements on and off the unit, ensuring safety and proper documentation of times and destinations.
- Responded to emergency situations with composure, delivering life-saving interventions and support in high-pressure environments.
- Provided compassionate care for patients with mental health conditions, ensuring their physical and emotional well-being.
- Assisted in managing challenging behaviors, offering support through therapeutic communication and de-escalation techniques.
- Worked closely with the interdisciplinary team to create and implement individualized care plans for patients with behavioral health needs.
- Monitored and documented patients' mental health progress, adjusting care plans as needed to address evolving needs.
Patient Care Technician
LaPeer Surgery Center
Beverly Hills, CA
10.2021 - 04.2022
- Restocked unit frequently with necessary medical supplies.
- Kept instruments and equipment clean and sanitized.
- Assisted with patient admissions, discharges and transfers.
- Performed minor housekeeping tasks to keep patient areas clean and sanitized.
- Responded to bell or light signal calls to assist patients with needs.
- Notified senior staff of patient emergencies to optimize outcomes.
- Helped patients' feel independent and dignified by assisting with activities of daily living (ADLs).
- Completed frequent cleaning and sanitizing to maintain healthy environment for patients.
- Promoted patient comfort by quickly responding to calls and handling diverse needs.
- Transported patients between facility rooms and helped move individuals between mobile equipment and beds.
- Ambulated patients with appropriate assistive devices and in line with proper body mechanics.
Patient Specialist
RemX Specialty Staffing
Los Angeles, CA
06.2021 - 09.2021
- Explained policies, procedures and services to patients.
- Maintained knowledge of community services and resources and referred patients to appropriate organizations.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Responded to cardiac monitor alarms and other codes requiring immediate response.
- Collected blood samples for lab analysis to diagnose disease or screen for health problems.
- Safely transferred patients to wheelchair or stretchers for transportation to other departments.
- Facilitated communication patients, visitors, nurses, physicians and other hospital personnel.
- Assisted patients with transport to radiology departments as needed.
COVID-19 Screener
RemX, LLC
Los Angeles, CA
10.2020 - 04.2021
- Screened employees and visitors using specific protocol and non-contact infrared thermometers.
- Sanitized work area and sterilized equipment and instruments to comply with protocols.
- Acted as site liaison to promote proper hygiene, social distancing and other preventive practices.
- Distributed COVID-19 FAQ and educational material with daily status updates to increase awareness.
- Donned and doffed personal protective equipment per company protocol to reduce spread of virus.
- Documented data in designated system to present to client upon request.
- Offered protective masks and face shields to guests as needed.
- Worked outdoors in extreme cold or heat to screen incoming visitors for COVID-19 symptoms.
- Inventoried and ordered medical and office supplies.
- Collaborated with healthcare teams to determine needs and support daily objectives.
- Maintained compliance with HIPAA protocols to safeguard patient privacy.
CNA
Rohealthstaff
Los Angeles, CA
07.2020 - 10.2020
- Covid-19 Red Zone
- Sterilize and prepare medical tools and equipment
- Responded immediately to calls from patients for assistance or treatment and alerted medical staff to emergency situations.
- Monitored patient condition by recording vitals including blood pressure, respiration rates, and body temperature.
- Communicated with physicians, nurses, and other caregivers to exchange information about patient conditions, treatment plans, and activities.
- Helped residents with daily living tasks including feeding, dressing, and personal hygiene.
- Ensured complete documentation when entering data into the EMR system. Supported the social and emotional needs of patients by providing caring companionship.
CNA
ATC Healthcare - West
El Segundo, CA
05.2020 - 08.2020
- COVID-19 Red zone.
- Followed PPE specifications and disposed of contaminated materials, following strict safety guidelines.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Consulted with nurses to develop patient care plans and evaluate treatment options.
- Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
- Followed safe lifting techniques and individual resident lifting instructions.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Assessed vitals and noted medical information to report changes to nursing staff and physicians.
- Turned or re-positioned bedridden patients to promote blood flow and prevent bedsores.
- Followed rehabilitation and treatment care plans to accelerate patient recovery, minimize pain and optimize patient outcomes.
CNA
The Californian-Pasadena
Pasadena, CA
04.2019 - 09.2019
- Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
- Collected specimens, monitored vitals and maximized patient comfort.
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
- Documented activities and recorded information in EMR system.
- Provided hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Maintained confidentiality and accuracy in patient charting.
- Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
Education
CPR/BLS
American Heart Association
Salt Lake City, UT03.2023
CNA - Certified Nursing Assistent
Associated Technical College
El Monte, CA01.2017
Skills
- Patient Care & Safety
- Bilingual (Spanish/English)
- Patient Advocacy & Support
- Patient Monitoring
- Confidentiality & Record Maintenance
- Proficiency in Medical Record Software
- Scheduling & Appointment Coordination
- Data Entry & Clerical Support
- Customer Service
- Infection Control
- Communication
- Performing Patient Intakes
- Calm Under Duress
- Acute & Rehabilitative Care
- Patient Positioning & Mobility Assistance
- Cultural Awareness & Sensitivity
- General Housekeeping & Meal Preparation
- Documentation Procedures Expert
- Organized
- Active Voice
- Clarity and Focus
Timeline
Unit Support Assistant-LAGEN Radiology
Healthcare Staffing Inc.
07.2024 - Current
Unit Support Assistant-LAGEN Radiology
Amergis Healthcare Staffing
10.2023 - 07.2024
CNA-LAGEN Behavioral Medicine
Amergis Healthcare Staffing
06.2022 - 04.2023
Patient Care Technician
LaPeer Surgery Center
10.2021 - 04.2022
Patient Specialist
RemX Specialty Staffing
06.2021 - 09.2021
COVID-19 Screener
RemX, LLC
10.2020 - 04.2021
CNA
Rohealthstaff
07.2020 - 10.2020
CNA
ATC Healthcare - West
05.2020 - 08.2020
CNA
The Californian-Pasadena
04.2019 - 09.2019
CPR/BLS
American Heart Association
CNA - Certified Nursing Assistent
Associated Technical College
Similar Profiles
Anne NguyenAnne Nguyen
Tempus Unlimited, Inc. at Healthcare Staffing Inc.Tempus Unlimited, Inc. at Healthcare Staffing Inc.
Krystal BurrellKrystal Burrell
Operations Specialist at Healthcare Staffing Inc.Operations Specialist at Healthcare Staffing Inc.
Pendeza PascalPendeza Pascal
Sterile Processing Technician at Healthcare Staffing Inc.Sterile Processing Technician at Healthcare Staffing Inc.
Mason YoungMason Young
Paid Media Manager at Hawke MediaPaid Media Manager at Hawke Media
Sarah MoralesSarah Morales
Grantee Specialist at STGiGrantee Specialist at STGi