Diana Arana Vazquez
Panorama City,CA
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support company's goals.
Overview
3
3
years of professional experience
Work History
Shift Leader
Wingstop
Panorama City, CA
11.2021 - Current
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Conducted daily inspections of restaurant equipment, supplies, and products to verify quality standards were met.
- Assisted customers in person and over the phone regarding store operations, product information and order placement. Promoted food items, beverages and desserts to increase sales.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit. Issued receipts, refunds, credits or change due to customers.
- Handled escalated customer concerns and emergencies in absence of manager or supervisor. Performed other duties as assigned by management.
Education
High School Diploma -
Valor Academy High School
Panorama City, CA06-2022
Skills
- Customer Service Management
- Punctual and Reliable
- Adaptability to new environment and roles
- Quick learner with strong work ethic
- Positive Attitude
- Product Knowledge
- Problem-Solving
- Cash Register Operation
- Strong verbal and written communication
- Policy and Procedure Enforcement
Timeline
Shift Leader
Wingstop
11.2021 - Current
High School Diploma -
Valor Academy High School