Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
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Diana Arce Hernandez

Joliet,IL

Summary

Dedicated and disciplined military professional seeking to leverage leadership, teamwork, and strategic planning skills acquired during 3.5 years of service in the U.S Army. Possesses a strong work ethic, adaptability, and a commitment to achieving excellence in every endeavor.

Professional administrative specialist skilled in managing front desk operations and providing exceptional customer service. Proven ability to handle multiple tasks, create welcoming environment, and resolve issues efficiently. Known for strong teamwork, adaptability, and reliability.

Overview

5
5
years of professional experience

Work History

Front desk, Estimators assistant

Nick and Ernies Body Shop
05.2024 - 08.2025
  • Analyzed vehicle damage to create accurate cost estimates for repairs
  • Provided exceptional customer service, fostering positive relationships with guests and clients.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Collected room deposits, fees, and payments.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.

Fire Support Specialist

U.S. Army
Fort Hood, TX
07.2020 - 01.2024
  • Maintained communication between the Forward Observer and Fire Direction Center.
  • Performed maintenance checks on all assigned equipment and vehicles.
  • Created detailed reports summarizing all fire missions including targets engaged, rounds fired, and results achieved.
  • Participated in training exercises designed to simulate battlefield conditions.
  • Learned to operate multiple kinds of vehicles with proper training

Education

High School Diploma -

Plainfield High School- Central Campus
Plainfield
05-2020

Skills

  • Equipment Maintenance
  • Team Collaboration
  • Task Prioritization
  • Customer service
  • Multitasking
  • Computer skills
  • Time management
  • Inventory organization
  • Inventory counts

LANGUAGES

Spanish

Timeline

Front desk, Estimators assistant

Nick and Ernies Body Shop
05.2024 - 08.2025

Fire Support Specialist

U.S. Army
07.2020 - 01.2024

High School Diploma -

Plainfield High School- Central Campus