Summary
Overview
Work History
Education
Skills
Languages
Timeline
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DIANA AROSTEGUI

Las Vegas,NV

Summary

Patient and outgoing administrative assistant with more than five+ years of experience in the hospitality setting. Consistent positive interactions with customers and conflict resolution skills have resulted in promotion to lead associates. Proven ability to increase customer retention by addressing complaints in a timely and efficient manner. Many hospitality industries have increased my knowledge of customer/ guests relations and how well the experience can make future business revenue. Extroverted worker recognized by peers for my effective goal-setting and persuasion skills. Seeking to put my skills and talents into action to help support prosperous businesses in the city.

Overview

8
8
years of professional experience

Work History

Admissions Attendant

Tao Group Hospitality-Omnia Nightclub
Las Vegas, NV
09.2021 - 04.2024
  • Worked in an efficient manner in a high-volume pool/ nightclub atmosphere.
  • Responded to guest inquiries and requests in a courteous and polite manner.
  • Related duties as assigned based on extensive experience working in a nightclub and entertainment venue.
  • Prepared the proper reporting forms for the day with name, date, shift and outlet.
  • Process guest payment by cash, credit card, venue comps, and all other appropriate tender types.

PM Reservationists/ Host

Eiffel Tower Restaurant
Las Vegas, NV
03.2019 - 07.2020

• Maintained vital business function throughout unexpected events and managed disaster recovery.

• Booked reservations to help further clientele relations in food industry.

• Worked directly with Maitre’D to assign evenings guests to dinner table, (handled alcohol)

Medical Assistant

Volunteers In Medicine Of Southern Nevada
Las Vegas, NV
07.2016 - 08.2017
  • Prepared treatment room for patient by adhering to prescribed procedures and protocols.
  • Maintains patient confidence and protects operations by keeping information confidential.
  • Protects patients and volunteers by adhering to infection-control policies and protocols.

Education

High School Diploma -

Rancho High School
Las Vegas, NV
06.2013

Skills

  • Team leadership
  • Project management
  • Digital literacy
  • Creative Mindset
  • Works well under pressure
  • Data collection and management
  • Excellent at meeting deadlines
  • Adaptability
  • Attention to detail
  • Communication skills
  • Flexible
  • Product/ service knowledge
  • Knowledge of regulatory practices

Languages

Spanish
Full Professional

Timeline

Admissions Attendant

Tao Group Hospitality-Omnia Nightclub
09.2021 - 04.2024

PM Reservationists/ Host

Eiffel Tower Restaurant
03.2019 - 07.2020

Medical Assistant

Volunteers In Medicine Of Southern Nevada
07.2016 - 08.2017

High School Diploma -

Rancho High School
DIANA AROSTEGUI