Summary
Work History
Education
Skills
Timeline
Generic

Diana Arredondo

Accounts receivable, follow up. Collections
Mira Loma,CA

Summary

Competent Accounts Receivable Specialist bringi vang 25+ years of experience carrying out all accounts receivable functions in high volume environments. Proficient in tracking payments, resolving billing issues and preparing account statements. Recognized as dedicated professional driven to meet team targets and enhance bottom-line performace.

Detail-oriented and methodical Accounts receivable Job Title offering 25+ years of experience in related roles. Exceptional abilities in conducting research, problem-solving and prioritizing simultaneous tasks. Leverages resourcefulness, critical thinking skills and superior work ethic for top job performance.

Capable AR professional with expertise in reviewing and resolving discrepancies, producing reports and posting adjustments. Excellent communication, organizational and conflict resolution abilities paired with attentive, results-driven and industrious nature. Proficient in Various 25+

Software.

Successful at efficiently handling client inquiries, billing and administrative tasks. Familiar with contracts and other documents affecting billing processes. Prepares professional, polished statements and business correspondence.

Efficient Accounts Receivable Specialist offering 25+ years of experience in accounts receivable functions. Excellent knowledge of collection and claims procedures with strong communication skills utilized in resolving customer queries. Skilled in accurately preparing weekly and monthly reports within tight deadlines.

Experienced Accounts Receivable Specialist with Number years of experience in fast-paced environments with credit and collections industries. Successful in reducing delinquencies with strategic approaches to customer service. Balanced assessor of account health specializing in devising creative solutions to unprecedented discrepancies.

Organized Senior Accounts Receivable Specialist with Number years of experience in accounts receivable and accounting fields. Highly skilled leader in training and leadership of team members to accurately process payments using credit cards, checks and cash. Detailed manager of accounting processes with clarity and deliberation despite heavy workloads.

Efficient Type professional with Number years of experience performing various accounts receivable functions. Superior familiarity with claims procedures, collections techniques and customer query resolution.

Experienced Accounts Receivable Specialist bringing Number years of experience in the credit and collections field. Talented in performing high volume of outbound calls to secure payments on past due accounts. Well-versed in reducing loss and write-offs by offering customers payment plans and alternative debt restructuring options.

Competent Accounts Receivable Specialist bringing Number years of experience handling accounts receivable functions. Exemplary skill in resolving billing disputes, providing excellent customer service and applying payments. Recognized for effective leadership with consistent achievement of objectives.

Resourceful Accounts Payable Clerk known for excellent account management and time management skills. Expert in Software use and ledger verification with great customer service skills. Meticulous and enterprising worker dedicated to excellence.

Work History

Accounts Receivable Representative

Temp Agencies
Santa Ana, CA
  • Communicated with customers to identify and resolve outstanding payments.
  • Reconciled accounts receivable ledger to verify payments and resolve variances.
  • Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
  • Processed bill reminders and consulted with third-party collection agency to resolve past-due customer accounts.
  • Responded to inbound inquiries regarding accounts and payments.
  • Made outbound calls to vendors and customers to discuss and resolve account needs.
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
  • Reviewed time and attendance records to identify billable items.
  • Calculated discounts, percentage allocations and credits and spearheaded process improvements to secure prompt and regular receipts for organization.
  • Supported management by processing invoices and documents with consistent on-time delivery.
  • Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
  • Entered figures using 10-key calculator to compute data quickly.
  • Identified and suggested remedies for areas of improvement based on detailed daily reports and analysis.

Collections Specialist

Recare
Cerritos, CA
  • Negotiated to collect balance in full.
  • Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
  • Processed payments and applied to customer balances.
  • Counseled debtors on payment options and arranged installment agreements.
  • Maintained high volume of calls and met demands of busy and productive group.
  • Monitored accounts for compliance with established payment plans and flagged non-compliances.
  • Researched accounts and completed due diligence to resolve collection problems.
  • Handled Number outbound and inbound calls daily with goal of collecting owed debt.
  • Worked in call center environment handling manual and automatically dialed outbound calls.
  • Discussed options with delinquent clients in terms of proposed solutions or foreclosure.
  • Set up drafts and processed immediate payments after conducting thorough research and analysis of account.
  • Collected documents and made portfolios for collections accounts.
  • Achieved monthly goals of $Amount through effective use of Type and Type skills.
  • Created documents for court such as affidavits, modifications and forbearance agreements.

Financial Counselor

Western Medical Center Anaheim
Anaheim, CA
  • Contacted insurance providers to obtain key information regarding patient benefits and to submit documentation for accounts.
  • Identified healthcare resources and programs for patients unable to meet financial obligations.
  • Helped clients identify and set short- and long-term financial and life goals and devise plans to reach those goals.
  • Worked directly with clients to provide financial counseling and education using individualized counseling model and personal finance course.
  • Meticulously documented all details regarding contact with patients, providers and other individuals in system using Software.
  • Conducted interviews with patients and family members and answered questions regarding insurance benefits.
  • Liaised between patient, doctor and insurance provider to smooth claims processes.

Accounts Receivable Specialist

Comforce Staffing Agency
Santa Ana, CA
  • Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
  • Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
  • Prepared and mailed invoices to customers, processed payments and documented account updates.
  • Identified, researched and resolved billing variances to maintain system accuracy and currency.
  • Performed targeted collections on past due accounts aged over Number days.
  • Managed efficient cash flow reporting, posted cash receipts and analyzed chargebacks, independently addressing and resolving issues.
  • Handled high volume of in-bound calls pertaining to reconciliation of delinquent accounts.
  • Managed monthly reconciliation schedules for assigned accounts.
  • Applied more than Number payments per week.
  • Tracked contracts, proposals and waivers to keep billing accurate and current.
  • Managed costs and billing and resolved financial discrepancies effectively through organizational management of account information using Type software.
  • Made outbound calls to vendors and customers to discuss and resolve account needs.
  • Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
  • Responded to inbound inquiries regarding accounts and payments.
  • Processed bill reminders and consulted with third-party collection agency to resolve past-due customer accounts.
  • Leveraged computerized accounting software to create and maintain accurate customer account records.

Education

Accounting And Business Management

North Orange County Regional Occupational Program
Anaheim, CA

Saddleback High School
Santa Ana, CA
08.1976

Skills

  • Accounts Payable and Receivable
  • Customer Relations
  • Evaluating Open Accounts
  • Correspondence Writing
  • Computerized Accounting
  • Credit and Collections
  • Information Updates
  • Customer Notifications
  • Account Auditing
  • Aging Reports Analysis
  • Payment Management
  • Cash Application
  • Data Entry and 10-Key
  • Federal Regulation Compliance
  • Reviewing Account Records
  • Customer Experience
  • Office Supplies and Inventory
  • Patient Relations
  • Customer Account Review
  • Communications Strategies
  • Document Microfilming
  • Patient Screening
  • Billing Dispute Resolution
  • Repayment Negotiations
  • Collection Calls
  • Past Due Procedures
  • Customer Care
  • Healthcare Terminology
  • Performance Goals
  • Providing Feedback
  • Data Integrity

Timeline

Accounts Receivable Representative

Temp Agencies

Collections Specialist

Recare

Financial Counselor

Western Medical Center Anaheim

Accounts Receivable Specialist

Comforce Staffing Agency

Accounting And Business Management

North Orange County Regional Occupational Program

Saddleback High School
Diana ArredondoAccounts receivable, follow up. Collections