Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Diana Arriaga

Brownwood

Summary

Dynamic legal assistant with proven expertise at the Law Office of Natalia Lopez, excelling in client communication and legal document preparation. Recognized for enhancing client satisfaction through effective scheduling and meticulous file organization. A fast learner committed to maintaining confidentiality and ensuring deadlines are consistently met.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

26
26
years of professional experience

Work History

Legal Assistant

Law Office of Natalia Lopez
02.2023 - Current
  • Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
  • Handled office scheduling and made notes for deadlines, and other important dates.
  • Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
  • Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
  • Facilitated client meetings and consultations, ensuring all necessary documentation was prepared and available for attorney review.
  • Improved client satisfaction with prompt and effective communication regarding case updates and inquiries.
  • Contacted clients to schedule appointments and discuss progress of cases.
  • Communicated pertinent information to clients via phone, email, and mail.

Payroll Clerk

Girling Personal Care
10.2010 - 02.2023
  • Maintained payroll information by calculating, collecting, and entering data.
  • Maintained employee confidence and protected payroll operations by keeping information confidential.
  • Verified timekeeping records and handled any discrepancies with employees.
  • Maintained confidentiality of employee records and payroll information.
  • Resolved issues arising from incorrect payments or missing information by collaborating with managers to gather necessary details promptly.
  • Established a well-organized filing system for maintaining all payroll-related documents securely.
  • Provided training to new payroll clerks, sharing best practices and system knowledge.

Receptionist

GLH Medical Management
11.2007 - 10.2010
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Provided clerical support to company employees by copying, faxing, and filing documents.

Staff Coordinator

Girling Home Health
02.2004 - 11.2007


  • Oversaw recruitment of personal care attendants for the elderly and disabled.
  • Called the clients to make sure their personal care attendants arrived on a timely manner.
  • Recruited backup personal care attendants for the elderly and disabled whenever their attendant was out.
  • Oversaw the audit book to make sure the clients hours were provided in a timely manner.

Receptionist

Texas State Optical
01.2000 - 02.2004
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Organized, maintained and updated information in computer databases.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.
  • Handled cash transactions and maintained sales and payments records accurately.

Education

High School Diploma -

Brownwood High School
Brownwood, TX

Skills

  • Fast learner
  • Scheduling/Planning
  • Legal document preparation
  • Client communication
  • Document drafting
  • Customer service
  • Deadline monitoring
  • File organization

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Legal Assistant

Law Office of Natalia Lopez
02.2023 - Current

Payroll Clerk

Girling Personal Care
10.2010 - 02.2023

Receptionist

GLH Medical Management
11.2007 - 10.2010

Staff Coordinator

Girling Home Health
02.2004 - 11.2007

Receptionist

Texas State Optical
01.2000 - 02.2004

High School Diploma -

Brownwood High School

Similar Profiles

CREATE PROFILE