Diana Atehortua

Insurance verification agent / front desk with10 years of experience excelling in both clinical and administrative roles. Skilled in coordinating patient flow, managing office operations, and providing expert chair-side assistance. Proficient in scheduling, infection control, and educating patients on oral health procedures. Experienced in resolving insurance authorization and payment issues, as well as conducting follow-up communications to ensure patient satisfaction. Adept at training and mentoring new staff members and supporting dentists and hygienists in delivering high-quality care. Possess a Bachelor of Health Services Administration complementing hands-on expertise with solid academic foundation. Proficient in Microsoft Office, billing, and CPR. A dynamic professional poised to contribute effectively to any team.