Summary
Overview
Work History
Education
Skills
Reading books, writing books, hiking, baking, Art, listening to music, piano, & sometimes rock-climb
Languages
Timeline
Generic

Diana Auba

Bridgeport,CT

Summary

I'm a dedicated Receptionist with excellent experience in the industry. I maintain a professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. I'm always organized and a dependable candidate successful at managing multiple priorities with a positive attitude. I'm always willing to take on added responsibilities to meet team goals. I make sure to always be hardworking with strong organizational skills eager to secure any entry-level position. I'm ready to help the team achieve company goals. I'm a bit of a perfectionist so I'm very detail-oriented with strong organizational skills. I can handle multiple projects simultaneously with a high degree of accuracy.

Overview

3
3
years of professional experience

Work History

Front Desk Receptionist

Athena Health Care Systems
07.2020 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Collected room deposits, fees, and payments.
  • Completed all tasks in compliance with company policies and procedures.
  • Maintained confidentiality of sensitive data to protect customer and business information.
  • Trained new team members on company procedures, customer service and issue resolution.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.

Education

High School Diploma -

Central High School
Bridgeport, CT
06.2023

Skills

  • Registration Services
  • Room Assignments
  • Office Supplies Inventory Management
  • Accounting and Billing Software
  • Sensitive Information Handling
  • Microsoft Office
  • Telephone Etiquette
  • Customer Assistance
  • Scheduling
  • Fee Collection

Reading books, writing books, hiking, baking, Art, listening to music, piano, & sometimes rock-climb

I'm very much a introvert but I love helping people with anything possible. I've grown up always reading and sooner rather than later I took up actually writing my own. With staying indoors all the time, the one way to get my blood pumping especially as a work-out, I would hike different trails/mountains and when in doubt I'd rock climb. Not literally. The indoor rock-climb because I'm not too much of a adrenaline junky. Since I'm completely obsessed with food (who isn't?), and with a intense sweet-tooth I enjoy baking; things like cupcakes, cake, brownies, cookies, pies, you name it. Art has always been my 2nd go-to comfort (food being number 1, obviously), I love to listen to music, play piano (especially when stressed), sketch, and paint. It's always been something I would do. 

Languages

English
Native or Bilingual
French
Full Professional

Timeline

Front Desk Receptionist

Athena Health Care Systems
07.2020 - Current

High School Diploma -

Central High School

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Diana Auba