Diana Baines
Novato,CA
Summary
Results-driven Culinary Professional with over 15 years of diverse experience, including managing events and supervising large teams. Delivered exceptional customer service and consistently achieved sales targets while planning and executing large-scale events. Compassionate Direct Care Worker dedicated to enhancing clients' quality of life through effective health management and strong relationship-building skills.
Overview
3
3
years of post-secondary education
20
20
years of professional experience
Work History
Caregiver
Homemakers
Novato
09.2023 - 12.2025
- Assisted clients with daily living activities and personal care needs.
- Monitored and documented clients' health conditions and progress regularly.
- Provided companionship and emotional support to enhance client well-being.
- Operated lift equipment to transport patient safely and efficiently.
Caregiver
Home Helpers
San Rafael, California
01.2018 - 11.2023
- Supported clients in daily living activities and personal care to enhance independence and quality of life.
- Provided companionship and emotional support to enhance client well-being.
- Administered medications according to healthcare professionals' instructions.
- Monitored and documented clients' health conditions and progress regularly.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Monitored changes in behavior or physical condition and reported findings to supervisor.
- Followed the care plan and directions to administer medications.
- Transported clients to various appointments and errands for convenience. to shop for groceries, attend doctor appointments and run errands.
- Assisted clients with mobility and transportation to appointments or activities.
- Prepared nutritious meals according to specific dietary requirements.
- Ensured clean, safe, and organized environment for clients, promoting comfort and well-being.
- Communicated effectively with families about care plans and updates.
- Established safe living environments by coordinating communication between clients, families, and staff regarding concerns.
- Improved patient outlook and daily living through compassionate care.
Business & Training Specialist
Old Nary
Novato, CA
01.2016 - 11.2019
- Managed a team of 5 employees to achieve project goals.
- Conducted training and hiring processes
- Facilitated workshops to improve team collaboration and communication skills.
- Assessed training needs through surveys and feedback from staff members.
- Assessed training needs through surveys and staff feedback to align programs with employee development goals
Assistant Banquet Manager
Guyamas
Tiburon, CA
01.2014 - 02.2017
- Exceeded goals and earned $28,000 for the company in one month of banquet sales
- Supervised crew of 30 employees, coordinating banquet and event plans to ensure successful execution.
- Implemented innovative business strategies to raise awareness of the company
- Coordinated event logistics and setup for banquet functions.
- Managed inventory and ordered supplies, ensuring all necessary materials were available for smooth event operations.
Customer Service Assistant
Paradise Foods
Corte Madera, CA
01.2014 - 01.2015
- Assisted customers with product inquiries and provided product recommendations.
- Handled customer complaints and resolved issues with professionalism and empathy.
- Processed customer orders and ensured accurate transactions at the register.
- Balanced cash registers and managed daily deposits to ensure accurate financial reporting
- Supervised 4-5 employees per shift to maintain operational efficiency and customer satisfaction
Caterer
Whole Foods Market
San Rafael, CA
01.2010 - 01.2013
- Created exclusive tasting events to showcase new food offerings to customers
- Managed food presentation to ensure high-quality standards and visual appeal.
- Prepared and assembled catering trays for various events and functions.
- Collaborated with team members to streamline the catering process and service delivery.
- Conducted food cost analysis, ensuring adherence to budget constraints
Host
Guyamas
Tiburon, CA
01.2008 - 01.2010
- Greeted and seated guests promptly in a busy restaurant environment.
- Managed the reservation system to ensure efficient table turnover.
- Welcomed guests with a warm smile and efficiently seated them to minimize wait times during peak hours.
- Supervised dining room operations, ensuring cleanliness and order to enhance guest satisfaction
- Trained new employees in procedures and enhancing the dining experience of the guests
Assistant Chef
Red White Blue
Las Vegas, NV
01.2006 - 01.2008
- Coordinated catering and logistics for event hosting 4,000 attendees, overseeing all aspects of planning and execution
- Prepared customized dishes for clients and guests, ensuring satisfaction with their specifications
- Assisted in preparing ingredients for meals in a fast-paced kitchen. for daily meal preparation in a busy kitchen. and maintaining cleanliness in the kitchen.
- Assisted in preparing ingredients and maintaining cleanliness in the kitchen.
- Operated kitchen equipment safely following established protocols.
Education
Culinary Arts Training -
California Culinary Arts
Pasadena, CA 05.1999 - 09.2002
Skills
- Meal Preparation
- Meal planning
- Dietary Support
- Medication Support
- - Event logistics coordination
- Personal Care
- Dementia Support
- Home Environment Management
- Medication Coordination
- Care Plan Review
- Client Coordination
- Effective Communication
- Family Communication
- - Staff & Office Management
- - Family Communication
- - Event theme integrity
- Problem resolution
- Team Collaboration
- Team leadership
- Event coordination
- Event logistics coordination
- Staff Coordination
- Staff & Office Management
- Inventory Management
- Budget management
- Budget Tracking
- Culinary Variety
- Meal Presentation
- Efficient Service
- Customer service
- Multitasking organization
- Reliability and punctuality
- Problem-solving
- Cultural Competence
- Compassionate care
- Emotional Assistance
- Mobility Assistance
- Professional Integrity
- Home Care Guidance
- Dietary Support
- Medication Coordination
Timeline
Caregiver
Homemakers
09.2023 - 12.2025
Caregiver
Home Helpers
01.2018 - 11.2023
Business & Training Specialist
Old Nary
01.2016 - 11.2019
Assistant Banquet Manager
Guyamas
01.2014 - 02.2017
Customer Service Assistant
Paradise Foods
01.2014 - 01.2015
Caterer
Whole Foods Market
01.2010 - 01.2013
Host
Guyamas
01.2008 - 01.2010
Assistant Chef
Red White Blue
01.2006 - 01.2008
Culinary Arts Training -
California Culinary Arts
05.1999 - 09.2002