Diana Balderas
San Antonio
Summary
Dynamic barista with a proven track record at Starbucks, excelling in customer service and team collaboration. Recognized for effective time management and problem-solving skills, I foster a welcoming atmosphere while ensuring speedy service. Trained new employees, enhancing team performance and promoting a positive work environment. Reliable and adaptable, I consistently deliver exceptional results.
Overview
4
4
years of professional experience
Work History
Barista
Starbucks, Barista
11.2021 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Education
High School Diploma -
C.C Winn High School
Eagle Pass, TX06.2019
Skills
- Time management
- Attention to details
- Problem-solving
- Cleanliness
- Up-selling
- Multitasking and organization
- Clear communication
- Team collaboration
- Speedy and efficient
- Positive and professional
- Customer service
- Adaptable and flexible
- Reliable and dependable
Languages
Spanish
Timeline
Barista
Starbucks, Barista
11.2021 - Current
High School Diploma -
C.C Winn High School
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