Eager Early Childhood Development volunteer always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.
Overview
13
13
years of professional experience
Work History
Volunteer
Sandals Church
05.2021 - 08.2021
Assisted with special events and programs.
Maintained clean, neat, and operational facilities to serve program needs.
Supported engaging, fun, and smooth-running classes by helping with organization.
Main Medical Clerk
San Jose Home Health & Medical Ambulance Service
09.2012 - 11.2012
Smoothly manage the day-to-day front desk operations for a busy medical ambulance service
Warmly welcomed visitors, coordinated check-in, collected identification, and directed them to their destination
Excellent interpersonal and communication skills
Offered bilingual translation services to customers and staff in English/Spanish: fluently, speak read or in writing
Experienced in interacting with individuals from diverse cultural and social-economic backgrounds
Very articulate and organized, with effective problem-solving skills.
Managed three phone lines and facilitated over 20 plus calls/day with customers, vendors, and staff
Maintained and organized clean professional workspace and waiting area
Provided administrative and clerical support via EMR operating system and Microsoft Office
Coordinated pickup and delivery of express mail services
Dispatched EMT's to their next job assignment
Dealt with most of the financial duties like invoicing, budget planning, wage disbursement, purchase inventory and equipment, and handle monthly business expenses.
Secretary
Digital Inclusion
07.2008 - 02.2009
Office Assistant dedicated to excellent customer service
Answered heavy customer calls on multiline phone system routing calls when appropriate
Offered bilingual translation services to customers and team in English/Spanish: fluently speak, read and in writing
Scheduled appointments and meetings and managed appointment calendar
Utilized Microsoft Office and various company databases and software
Performed data entry in Excel spreadsheets, imaged documents and made updates to digital account records
Sent and received email from other departments and vendors
Maintained customer confidentiality when handling personal information and documentation
Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail
Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer
Review files, records, and other documents to obtain information to respond to requests, enrolling new clients, and E-waste recycling.
Education
Bachelor of Science And/with Education Degree - Business Fundamentals And Accounting
University of Phoenix
Phoenix, AZ
06.2024
Skills
Microsoft NAV Dynamics
Cashflow planning & management
Sales Support
Customer Service
Expense Tracking
Supply Ordering
Office Administration
Bookkeeping
Exceptional communication
Fluent in Spanish
Accomplishments
Achieved [Result] by completing [Task] with accuracy and efficiency.
Timeline
Volunteer
Sandals Church
05.2021 - 08.2021
Main Medical Clerk
San Jose Home Health & Medical Ambulance Service
09.2012 - 11.2012
Secretary
Digital Inclusion
07.2008 - 02.2009
Bachelor of Science And/with Education Degree - Business Fundamentals And Accounting
University of Phoenix
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