Diana Basey
Indianapolis,IN
Summary
Highly-motivated leader with a desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
District Property Manager
Elon Property Management
Indianapolis, IN
05.2022 - Current
- Conducted regular inspections of assigned properties to ensure compliance with local regulations and property standards.
- Monitored rental income, expenses, and occupancy rates for each property in the district portfolio.
- Resolved tenant complaints in a timely manner while upholding company policies and procedures.
- Coordinated with outside vendors for maintenance services as needed.
- Organized monthly staff meetings to discuss current operations and upcoming projects.
- Ensured that all safety protocols were followed at each site location within the district.
- Provided guidance to team members regarding best practices when interacting with tenants.
- Analyzed market trends and competitor data to identify areas of improvement or growth opportunities.
- Oversaw day-to-day operations including staffing, customer service, budgeting.
- Monitored monthly property budget to review purchases and control costs.
- Prepared detailed budgets and financial reports for properties.
Property Manager
Van Rooy Properties
Indianapolis, IN
10.2015 - 05.2022
- Developed and implemented effective leasing strategies to maximize occupancy rates.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Managed all maintenance requests from tenants in a timely manner.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
- Processed evictions when necessary in accordance with state laws and procedures.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Analyzed market conditions regularly to identify opportunities for improving operational efficiency.
- Provided guidance and support to junior team members in order to facilitate their professional development.
- Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
- Updated tenant and unit information to keep current in housing database.
Education
GED -
Noblesville High School
Noblesville, INSkills
- Staff Training and Development
- Sales
- Marketing and Advertising
- Property Management Expertise
- Budgeting and Financial Analysis
- Problem-solving abilities
- Organizational Skills
- Operations Management
- Attention to Detail
- Time Management
- Excellent Communication
- Tenant and eviction laws
Timeline
District Property Manager
Elon Property Management
05.2022 - Current
Property Manager
Van Rooy Properties
10.2015 - 05.2022
GED -
Noblesville High School
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